CTO-Level Technical Narratives Lead

Avalara, Inc.; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Paid time off

Paid parental leave

Health benefits including medical, life, and disability insurance

Bonuses for eligible employees

Job summary

Avalara is seeking a Technical Communications & Storytelling Lead to enhance clarity and alignment on technical strategy across Product, Engineering, and Customer Support. The role involves translating complex technical concepts into clear narratives that drive effective decision-making and engagement with stakeholders.

With a Bachelor's degree and 8–12 years in technical communications, the candidate must excel in storytelling and collaboration. Emphasis is placed on leveraging AI to improve communication quality and speed.

Qualifications

• 8–12 years of experience in engineering, technical product development or communications.
• Strong understanding of software architecture and APIs.
• Exceptional writing and storytelling skills.
• Proven ability to operate in fast-paced environments.

Responsibilities

• Develop and own CTO-level narratives about technical strategy.
• Convert complex technical concepts into accessible communications.
• Produce high-quality executive communications including presentations.
• Establish frameworks and templates for technical storytelling.

Skills

Technical communication

Storytelling

Collaboration

AI integration

Education

Bachelor’s degree in Engineering, Computer Science, Communications, or related field

Tools

PowerPoint

Job description

Avalara is seeking a Technical Communications & Storytelling Lead to enhance clarity and alignment on technical strategy across Product, Engineering, and Customer Support. The role involves translating complex technical concepts into clear narratives that drive effective decision-making and engagement with stakeholders.

With a Bachelor's degree and 8–12 years in technical communications, the candidate must excel in storytelling and collaboration. Emphasis is placed on leveraging AI to improve communication quality and speed.