CTMS Administrator

10 John C. Lincoln Medical Center; Phoenix (AZ); Hybrid; USD 90,000 - 120,000; Full time

Job summary

HonorHealth in Phoenix, AZ is seeking a Database Administrator II to support incident intake, documentation, resolution, and project tasks. The role involves mentoring other DBAs, on-call rotations, and coordinating upgrades, patches, and deployments.

Responsibilities include database maintenance, backup and performance management, troubleshooting, scripting, and ensuring service delivery across MS SQL Server, Oracle, MySQL or Cache/Mumps.

Qualifications

• Bachelor's Degree in Computer Science, Information Systems, or a related discipline - Preferred
• Bachelor's Degree or 4 years' work related experience in Computer Science, Information Systems - Required
• 3 years experience in MS SQL Server, Oracle, MySQL or Cache/Mumps). Must be functionally experienced in troubleshooting and tuning.
• 4 years of experience in Networking, Server Management and Storage management, MS SQL Server, Oracle, MySQL or Cache/Mumps). Must be functionally experienced in troubleshooting and tuning.

Responsibilities

• Performs database maintenance, backup management, performance management, database documentation, database platform patching and updates by direction. Database Management System Setup.
• Assesses database management system and subsequent databases, perform basic troubleshooting and triage tasks, by direction perform corrective actions, execute scripts, and deploy database and system objects utilizing common industry best practices.
• Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments.
• Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
• Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.

Education

Bachelor's Degree in Computer Science, Information Systems, or a related discipline

Bachelor's Degree or 4 years' work related experience in Computer Science, Information Systems

Job description

Primary City/State: Network Support Services Building 1 Category: IT Database Administration Shift: Day Department: HRI-Informatics, Technology and Applications

Monday-Friday 8am-5pm Hybrid

Must have CTMS Administrator experience.

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

Job Summary

The Database Administrator (DBA) II, will provide support to include incident and request intake, documentation and resolution; problem analysis; installation and maintenance support; and project task fulfillment. In addition, the DBA II's provide guidance, mentoring and training for other DBA's and participate in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment.

Essential Functions

• Performs database maintenance, backup management, performance management, database documentation, database platform patching and updates by direction. Database Management System Setup.
• Assesses database management system and subsequent databases, perform basic troubleshooting and triage tasks, by direction perform corrective actions, execute scripts, and deploy database and system objects utilizing common industry best practices.
• Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments.
• Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
• Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented.
• Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.

Education

• Bachelor's Degree in Computer Science, Information Systems, or a related discipline - Preferred
• Bachelor's Degree or 4 years' work related experience in Computer Science, Information Systems - Required

Experience

• 3 years experience in MS SQL Server, Oracle, MySQL or Cache/Mumps). Must be functionally experienced in troubleshooting and tuning. Must have intermediate knowledge of Windows Server settings and Unix (Linux) server settings - Required
• 4 years of experience in Networking, Server Management and Storage management, MS SQL Server, Oracle, MySQL or Cache/Mumps). Must be functionally experienced in troubleshooting and tuning. Must have intermediate knowledge of Windows Server settings and Unix (Linux) server settings. - Preferred

Licenses and Certifications

• MS SQL Server, Oracle, MySQL and Cache/Mumps - Preferred

We're all in for your career.