CTLP Case Assistant & Admin Support - Hybrid

Old Colony Elder Services (OCES); Brockton (MA); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Hybrid work environment

35-hour work week

Job summary

Old Colony Elder Services (OCES) is hiring a Case Assistant to provide administrative support for the Community Transition Liaison Program (CTLP). You will assist consumers with benefits applications and housing forms while supporting the Liaison on visits.

The role requires strong communication, computer skills, and confidentiality. On-site work and occasional travel are anticipated, with a hybrid schedule and a 35-hour work week.

Qualifications

• High School diploma or equivalent required.
• Associate degree preferred.
• Minimum one year of relevant experience.

Responsibilities

• Support the Community Transition Liaison to operate at top of their role and responsibility.
• Accompany the Liaison on nursing facility visits as needed.
• Provide additional support to the Liaison for complex cases.
• Gather documentation to assist consumers in applying for public benefits.
• Assist consumers in completing and submitting housing applications.
• Perform clerical duties including data entry into EOEA-designated cloud-based data enterprise system.

Skills

Verbal and written communication

Computer skills

Privacy and confidentiality

Data handling / statistics

General office procedures

Microsoft Office Suite

Education

High School diploma or equivalent

Associate degree preferred

Tools

Microsoft Office Suite

Job description

Old Colony Elder Services (OCES) is hiring a Case Assistant to provide administrative support for the Community Transition Liaison Program (CTLP). You will assist consumers with benefits applications and housing forms while supporting the Liaison on visits.

The role requires strong communication, computer skills, and confidentiality. On-site work and occasional travel are anticipated, with a hybrid schedule and a 35-hour work week.