Administrative assistant - Consumer Transition Program

Tri Valley, Inc.; Dudley (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Tri Valley, Inc. is seeking an Administrative Assistant to support the Consumer Transition Liaison program (CTLP) within the State Home Care department. This role handles administrative tasks, documentation, and data management to aid liaisons and care teams.

You will compile documents for public benefit, waiver, and housing applications, maintain records, and manage SharePoint data. The position requires reliable attendance and strong organizational skills, with teamwork in a busy public health

Qualifications

• High School diploma or GED with one year of related work experience.
• Regular and reliable attendance.
• Organizational and time management skills.
• Communication skills with consumers, employees, physicians, family members and providers.

Responsibilities

• Support the CTL program and State Home Care department administratively.
• Compile and organize documentation for public benefit, waiver and housing applications.
• Maintain current electronic and paper records; manage SharePoint data and attachments.
• Oversee tracking, prioritization, and upload of MassHealth reports for liaisons and care managers.
• Scan and upload files; ensure all files are up to date.
• Assist in orientation/training for new department staff.
• Assist with meeting and training setup.
• Monitor Patient Ping and follow up for hospitalizations/discharges.
• Provide daily back-up for receptionist desk and provider specialist.

Education

High School diploma or GED

Job description

The Administrative Assistant will perform administrative tasks supporting the Consumer Transition Liasion program (CTLP) under the State Home Care department.

Responsibilities:

• Administratively supports the CTL program and State Home Care department.
• Compiles and organizes documentation needed to assist liaisons finalize and submit public benefit, waiver and housing applications.
• Maintains current electronic and paper records of all data for consumers and the department. Ability to work in Microsoft Teams and manage Share Point data and file attachments in online database.

• Oversees the tracking, prioritization, and upload of multiple MassHealth reports, ensuring timely and accurate information sharing with liaisons and care managers.

• Completes all scanning, uploading of files for the department, making sure all files are up to date.

• Assists in the orientation/training of in-house procedures for new department staff.
• Assists with set-up for meetings, trainings, etc. as needed.
• Monitor Patient Ping and follow up as needed for hospitalizations/discharges.
• Provides daily back-up for receptionist desk and provider specialist as scheduled.

Qualifications:

• High School diploma or GED with one year of related work experience.
• Regular and reliable attendance.
• Organizational and time management skills.
• Communication Skills with consumers, employees, physicians, family members, providers (telephone, email or in person, as needed).