CTI Peer Case Manager (Hybrid) Lived Experience

Helio Health, Inc; Town of Canandaigua (NY); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation and sick leave

Paid holidays

Job summary

Helio Health, Inc. is seeking a CTI Peer Case Manager to provide comprehensive care management for CTI enrollees, using lived experience to support transitions from hospital to community care across Ontario, Seneca, Yates, Steuben, Schuyler, Tompkins and Chemung counties.

This full-time, hybrid role offers a Monday–Friday schedule (8:00am–4:30pm) with one late shift per week and occasional on-call evenings, plus a pay rate of $23.00–$24.52 per hour and a sign-on incentive ranging from $1,500 to

Qualifications

• High school diploma or equivalency required.
• NY State Certified Peer Specialist Certification highly desired.
• 6 months of health or human service experience with severe mental illness and substance use preferred.
• Case management experience preferred.
• Must be able to show empathy through lived experience, such as family or close friends.

Responsibilities

• Carry a primary caseload providing CTI services.
• Develop person-centered care plans.
• Share knowledge of resources and provide linkage to services.
• Engage individuals in skill-building.
• Offer crisis management.
• Collaborate with other providers.
• Assist individuals in navigating complex systems.
• Work with recipients’ informal supports.
• Other duties as assigned by supervisor.

Skills

Peer support experience

Case management

Empathy from lived experience

Valid NY driver’s license

Certified Peer Specialist (NY)

Education

High school diploma or equivalency

Job description

Helio Health, Inc. is seeking a CTI Peer Case Manager to provide comprehensive care management for CTI enrollees, using lived experience to support transitions from hospital to community care across Ontario, Seneca, Yates, Steuben, Schuyler, Tompkins and Chemung counties.

This full-time, hybrid role offers a Monday–Friday schedule (8:00am–4:30pm) with one late shift per week and occasional on-call evenings, plus a pay rate of $23.00–$24.52 per hour and a sign-on incentive ranging from $1,500 to