CTI Peer Case Manager - Community Recovery Advocate

Helio Health, Inc; City of Utica (NY); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Health insurance (including dental & V

Paid vacation & sick leave

Paid holidays

401(k) with company match

Short-term disability

Life insurance

Employee Assistance Program (EAP)

Job summary

Helio Health, Inc. is seeking a CTI Peer Case Manager to provide comprehensive care management and coordination for CTI enrollees. The role focuses on easing transitions from hospital to community care for individuals with severe mental illness and a history of homelessness in Oneida County.

The position is full-time, with a Monday–Friday 8:00am–4:30pm schedule and some on-call evenings. Pay rate ranges from $23.00 to $24.52 per hour, plus a comprehensive benefits package and sign-on incentive

Qualifications

• Associates degree preferred, high school diploma or equivalency required.
• NY State Certified Peer Specialist Certification is highly desired and must be obtained within 1 year after hire.
• Minimum 6 months health or human services experience with severe mental illness and substance use preferred.
• Lived experience through peers is valued to support recovery.

Responsibilities

• Carry a primary caseload providing CTI services.
• Develop person-centered care plans.
• Share knowledge of and provide linkage to resources.
• Engage individuals in skill building.
• Offer crisis management.
• Collaborate with other community providers.
• Assist individuals in navigating complex systems.
• Work with service recipients’ informal supports.
• Other duties as assigned by supervisor.

Skills

Empathy from lived experience

Care coordination

Crisis management

Care planning

Resource linkage

Team collaboration

Valid NYS Driver's License

Basic computer skills

Education

Associates degree preferred / high school diploma or equivalency required

NY State Certified Peer Specialist Certification (within 1 year)

Job description

Helio Health, Inc. is seeking a CTI Peer Case Manager to provide comprehensive care management and coordination for CTI enrollees. The role focuses on easing transitions from hospital to community care for individuals with severe mental illness and a history of homelessness in Oneida County.

The position is full-time, with a Monday–Friday 8:00am–4:30pm schedule and some on-call evenings. Pay rate ranges from $23.00 to $24.52 per hour, plus a comprehensive benefits package and sign-on incentive