Critical Time Intervention Peer Case Manager (Oneida County)

Helio Health, Inc; City of Utica (NY); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Health insurance (including dental & V

Paid vacation & sick leave

Paid holidays

401(k) with company match

Short-term disability

Life insurance

Employee Assistance Program (EAP)

Job summary

Helio Health, Inc. is seeking a CTI Peer Case Manager to provide comprehensive care management and coordination for CTI enrollees. The role focuses on easing transitions from hospital to community care for individuals with severe mental illness and a history of homelessness in Oneida County.

The position is full-time, with a Monday–Friday 8:00am–4:30pm schedule and some on-call evenings. Pay rate ranges from $23.00 to $24.52 per hour, plus a comprehensive benefits package and sign-on incentive

Qualifications

• Associates degree preferred, high school diploma or equivalency required.
• NY State Certified Peer Specialist Certification is highly desired and must be obtained within 1 year after hire.
• Minimum 6 months health or human services experience with severe mental illness and substance use preferred.
• Lived experience through peers is valued to support recovery.

Responsibilities

• Carry a primary caseload providing CTI services.
• Develop person-centered care plans.
• Share knowledge of and provide linkage to resources.
• Engage individuals in skill building.
• Offer crisis management.
• Collaborate with other community providers.
• Assist individuals in navigating complex systems.
• Work with service recipients’ informal supports.
• Other duties as assigned by supervisor.

Skills

Empathy from lived experience

Care coordination

Crisis management

Care planning

Resource linkage

Team collaboration

Valid NYS Driver's License

Basic computer skills

Education

Associates degree preferred / high school diploma or equivalency required

NY State Certified Peer Specialist Certification (within 1 year)

Job description

Overview

To support the Mission of Helio Health, Inc., theCTI Peer Case Managerwill provide comprehensive care management and coordination of services to Critical Time Intervention (CTI) program enrollees. The CTI model is a time-limited form of case management that focuses on helping people with severe mental illness (SMI) and a history of homelessness during a “critical time” transitional period in their lives. CTI is designed specifically to enhance the continuity of care during transition from hospital to community care.

CTI Peer Case Manager:

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, theCritical Time Intervention Peer Case Manageracts as a care manager with lived experience, but in addition to Care Management tasks, they resolve medical and rehabilitative needs, when within scope of practice, that impact the individual's ability to meet recovery goals. The Peer Case Manager will work on aFull-Timebasis and will be working in the community throughout Oneida County.

The schedule isMonday-Friday, 8:00am-4:30pm with some evening on callresponsibilities.

Pay Rate:$23.00-$24.52 per hour

In addition to Helio Health’s comprehensive benefits package, Full-Time hires for this position are eligible for aSign-On Incentivebetween$1,500- $3,000depending on licensure!

Responsibilities

• Carry a primary caseload providing CTI services.
• Develop person-centered care plan.
• Share knowledge of and provide linkage to resources.
• Engage individuals in skill building.
• Offer crisis management.
• Collaborate with other community providers.
• Assist individuals in navigating complex systems.
• Work with service recipients’ informal supports.
• Other duties as assigned by supervisor.

Qualifications

• Associates degree preferred, high school diploma or equivalency required
• NY State Certified Peer Specialist Certification highly desired, required to obtain within 1 year after hire.
• 6 months of Health or Human Service experience with severe mental illness and substance use preferred.
• An equivalent combination of training and experience may be substituted for the educational and employment requirements.
• An individual does not need to be in recovery themself but must be able to confer empathy through lived experiences such as family and/or close friends (each peer specialist self-defines his or her “peer-ness”).
• Experience and/or training in the care coordination for those with severe mental illness and substance use disorders preferred
• Basic computer skills required.
• Must have a valid NYS Driver’s License.

Our Comprehensive Employee Benefits Package Includes:

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short-term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

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