CST Team Lead (Greenville, NC )

Pathways to Life, Inc; Tucker Estates (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Pathways to Life, Inc. in Greenville, NC is seeking a CST Team Lead to supervise a multidisciplinary team and provide clinical oversight for assessments, treatment planning, and community-based care.

The role blends field and office work, with a focus on leadership, mentorship, and quality outcomes. Provisional licensure is acceptable with a plan to obtain full licensure within 30 months. Join a mission-driven team making a real community impact.

Qualifications

• Master's degree in Human Services or related field.
• Full or Provisional Licensure in North Carolina (LCSW, LCMHC, LMFT, etc.).
• Minimum 1 year experience in mental health / CST or similar services.
• Provisional licensure accepted with plan to obtain full licensure within 30 months.

Responsibilities

• Lead and supervise a multidisciplinary CST team (QPs & APs).
• Provide clinical oversight, coaching, and real-time support.
• Conduct assessments, authorizations, and treatment planning.
• Run dynamic treatment team meetings and ensure person-centered care.
• Respond to crises and guide the team through critical situations.
• Review and approve documentation within 48 hours to stay audit-ready.
• Monitor service delivery, units, and census to keep care flowing.
• Ensure compliance with NC Clinical Coverage Policy 8A.
• Partner with community stakeholders (DSS, schools, DJJDP, and more).
• Drive quality, compliance, and CARF-ready documentation practices.

Skills

Clinical leadership

Team supervision

Documentation

Time management

Clinical decision-making

Field and office work

Education

Master's degree in Human Services or related field

Job description

NOW HIRING: CST Team Lead (Greenville, NC)

Lead with Purpose. Serve with Heart. Make an Impact Every Day.

Are you a licensed clinical leader who thrives in fast-paced, community-based behavioral health? Do you love mentoring teams, driving outcomes, and being the go-to person when it matters most?

If so, Pathways to Life, Inc. is ready for YOU.

What You'll Do (AKA Your Superpowers)

As our Community Support Team (CST) Team Lead, you'll be the heartbeat of your team - balancing clinical leadership, direct care, and operational excellence.

You will:

• Lead and supervise a multidisciplinary CST team (QPs & APs)
• Provide clinical oversight, coaching, and real-time support
• Conduct assessments, authorizations, and treatment planning
• Run dynamic treatment team meetings and ensure person-centered care
• Respond to crises and guide your team through critical situations
• Review and approve documentation within 48 hours (yes-we stay audit-ready!)
• Monitor service delivery, units, and census to keep care flowing
• Ensure compliance with NC Clinical Coverage Policy 8A
• Partner with community stakeholders (DSS, schools, DJJDP & more)
• Drive quality, compliance, and CARF-ready documentation practices

What You Bring to the Table

We're looking for a strong clinical leader who can balance compassion with accountability.

• Master's Degree in Human Services or related field
• Full or Provisional Licensure in North Carolina (LCSW, LCMHC, LMFT, etc.)
• Minimum 1 year experience in mental health / CST or similar services
• Leadership mindset with ability to supervise and develop staffStrong documentation, time management, and clinical decision-making skills
• Ability to thrive in both the field and office environments

Provisional? No problem - just be ready to obtain full licensure within 30 months.

Why You'll Love This Role

This is not just a job - this is leadership with purpose.

• You're shaping clinical outcomes
• You're mentoring the next generation of clinicians
• You're making real impact in the Durham community
• You're part of a mission-driven organization that’s growing FAST

Schedule & Flexibility

Monday-Friday (8AM-5PM typical)

Some evenings/weekends/on-call (because real life happens)

Mix of office, field, and community-based work

The Pathways Difference

At Pathways to Life, we don't just provide services - we change lives.

• Integrity
• Accountability
• Clinical Excellence
• Teamwork
• Community Impact

Ready to Lead?

If you're ready to step into a role where your leadership truly matters, we want to hear from you.