CSR/Dispatch Lead — Multi-Project Coordinator (Monthly Bonus)

Yoderelectric; Columbus (OH); On-site; USD 39,000 - 65,000; Full time

Benefits offered by this job

Sign-on bonus

Monthly bonus opportunities

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k)

2 weeks PTO

5 sick days

Paid holidays

Uniforms

Job summary

R & T Yoder Electric, Plumbing, & HVAC Inc. is seeking a CSR/Dispatch Lead in Ohio to onboard new customers and jobs, and to assist with scheduling field production labor.

The role requires strong organization, attention to detail, and excellent customer communication. You will support Project Managers, Technicians, and Permitting tasks, collaborating across production, purchasing, and management to move projects from conception to completion, with other duties as assigned.

Qualifications

• 6+ years of experience as CSR/Administrative Assistant or similar scope.
• Experience in construction industry is a plus.

Responsibilities

• Onboard new customers and jobs via phone with strong customer service.
• Assist Project Managers in scheduling field production labor.
• Assist Technicians with job materials and customer solutions.
• Assist with Permitting tasks.
• Collaborate with production, purchasing and management to bring projects to completion.
• Perform other duties as assigned.

Skills

Customer service

Scheduling

Communication

Detail oriented

Teamwork

Tools

Service Titan

Job description

R & T Yoder Electric, Plumbing, & HVAC Inc. is seeking a CSR/Dispatch Lead in Ohio to onboard new customers and jobs, and to assist with scheduling field production labor.

The role requires strong organization, attention to detail, and excellent customer communication. You will support Project Managers, Technicians, and Permitting tasks, collaborating across production, purchasing, and management to move projects from conception to completion, with other duties as assigned.