CSR - BFS Foods

BFS Foods; Davis (WV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods in Davis, West Virginia is seeking a Customer Service Representative (CSR). This hourly role focuses on providing fast, friendly customer service and supporting store operations under the supervision of the General Manager.

Candidates must be able to work any scheduled shift, stand for long periods, lift up to 50 pounds, and perform basic math on forms. Computer literacy is required.

Qualifications

• Read, understand, write and communicate in English.
• Able to stand for up to eight hours and lift up to 50 pounds.
• Able to perform basic math when completing store forms.
• Able to learn and work on a computer.

Responsibilities

• Provide fast and friendly service to each customer.
• Interact productively with fellow employees.
• Check identification and pricing of merchandise.
• Stock shelves and coolers.
• Retrieve merchandise for customers.
• Maintain cleanliness of the store, windows, and price signs.
• Enter and work in a cooler and a freezer when required.

Skills

Customer service

English literacy

Math skills

Teamwork

Tools

Computer usage

Job description

Job Details: Job Location: 18 - BFS Foods - Davis - DAVIS, WV 26260, Benefits:

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Position: Customer Service Representative (CSR)

Reports To: General Manager

A. Primary Purpose of Job:

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

B. Duties and responsibilities for this position:

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned.