CSI ASSISTANT

Premier Health; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Premier Health is seeking a CSI Assistant in the Center for Status Integrity to support timely hospital admissions authorization, payer communications, and denials management. This on-site role collaborates with CSI nurses, payers, and internal teams to ensure accurate coverage and contract compliance.

Ideal for a high school graduate or an associate degree holder starting a healthcare career. You will learn payer negotiation, medical records handling, and operational processes while

Qualifications

• High School diploma or GED required or equivalent
• Associate degree in a business-related field preferred
• Interest in starting a career in healthcare
• Strong communication and collaboration skills
• Ability to stay organized and maintain accurate records

Responsibilities

• Help ensure timely authorization of hospital admissions
• Support compliance with payer contract terms to help secure reimbursement
• Communicate with third-party payers and internal departments regarding authorization, certification, and payment issues
• Respond well to department and organizational changes
• Maintain confidentiality and security of medical records
• Maintain and monitor denial accounts with clear notes in the system
• Collaborate with nurses, payers, and operations to resolve issues
• Identify payer trends and communicate findings
• Assist leadership on projects and process improvements
• Adapt to changing priorities and deadlines

Skills

Communication

Teamwork

Organization

Multitasking

Negotiation

Education

High School diploma or GED

Associate degree in business-related field preferred

Job description

PREMIER HEALTH - SYSTEM SUPPORT

1 WYOMING ST, DAYTON, OH 45409

Department: CENTER FOR STATUS INTEGRITY

Schedule: Full-Time / 8:00 AM - 4:30 PM / 80 hours per pay period (every two weeks).

Start your healthcare career in a role where your work truly matters. As a CSI Assistant (Center for Status Integrity) at Premier Health, you can build a strong foundation in the healthcare field while supporting the important behind-the-scenes work that helps patients receive timely hospital care and helps the organization secure proper reimbursement. This is an excellent opportunity for a high school graduate or associate's degree looking to enter healthcare, gain valuable administrative and payer-relations experience, and grow within a respected organization.

In this role, you will work closely with CSI nurses, third-party payers, and internal departments to help ensure timely authorization of hospital admissions, compliance with payer contract terms, and accurate communication around coverage, certification, and denials. If you are motivated by meaningful work, professional growth, teamwork, and the chance to make a difference without being in a direct clinical role, this position offers a pathway into healthcare operations with real impact.

Premier Health is known as a trusted healthcare employer committed to serving patients, supporting employees, and building strong teams. Team members value the opportunity to contribute to a mission-driven organization where collaboration, adaptability, and service are appreciated. In this position, you will feel connected through daily partnership with nurses, payers, and operational departments, while helping improve processes that support both patients and the health system. Many employees enjoy being part of a workplace where their efforts are recognized, their communication skills are valued, and their role contributes to the larger success of the organization.

• Work with CSI nurses to help ensure timely authorization of hospital admissions
• Support compliance with third-party payor contract terms to help secure reimbursement
• Communicate with third-party payers and internal departments regarding authorization, certification, and payment issues
• Respond positively to and adapt to department and organizational changes
• Comply with regulatory requirements regarding confidentiality, release of information, and maintenance of medical records
• Maintain payer information regarding authorization, certification, and denials
• Maintain and monitor denial accounts, including clear and concise notes in EPIC
• Communicate clearly and collaborate effectively with internal and external customers
• Use facts, negotiation skills, persuasive abilities, adaptability, and flexibility to help resolve issues with customers
• Identify and report payer trends
• Manage projects assigned by department leadership
• Define opportunities to improve department performance

• High School diploma or GED required
• Associate degree in a business-related field preferred
• Interest in starting a career in the healthcare field
• Strong communication and collaboration skills
• Ability to stay organized and maintain accurate records
• Comfort working with internal teams and external payer representatives
• Ability to adapt to change and manage multiple prioritiesProfessional judgment in handling confidential information