CS Title Support/Loan Issuer

Pennsylvania State Employees Credit Union; Harrisburg (Dauphin County); On-site; USD 35,000 - 45,000; Full time

Job summary

Pennsylvania State Employees Credit Union in Harrisburg is seeking a CS Title Support/Loan Issuer. This full-time position requires onsite work 5 days per week and involves reviewing credit reports, processing titles, and managing loans.

Responsibilities include auditing loan portfolios, communicating with various entities, and providing member support. Successful candidates will have a high school diploma or equivalent and attention to detail is crucial.

Qualifications

• High School diploma or equivalent is required.
• Experience in title management or loan processing is preferred.

Responsibilities

• Review and correct credit reports related to vehicle titles.
• Process approved loan applications and disburse funds for consumer loans.
• Interact with members and assist with title changes and lien releases.

Skills

Attention to detail

Communication skills

Organizational skills

Education

High School Diploma

Job description

## CS Title Support/Loan IssuerApplyremote type: This position has a minimum onsite expectation of 5 days per weeklocations: Harrisburg, PAtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR100909**Members Achieve More** isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...The CS Title Support/Loan Issuer position includes but is not limited to the following: reviewing and correcting credit reports, opening and sorting mail, and interacting with dealers and other agencies. Agents holding this position are responsible for perfecting lien information on vehicle titles. This includes, but is not limited to sending title notices, processing state forms for Pennsylvania and Out of State titles, working with third party loan and title servicing companies, processing title corrections and change, and interacting with dealers, other agencies and internal departments. Upon satisfaction, agents in this position are responsible for releasing PSECU’s interest in the vehicle and processing the appropriate out of state documents related to lien release. SECONDARY POSITION SUMMARY AS BACKUP FOR ISSUER: This position includes, but is not limited to the following: Process approved loan applications and disburses funds for all new consumer loans, qualifying vehicles for market value, reviewing incoming AutoDrafts for acceptance, ordering supplies, answering member calls, responding to member emails and chats, and performing account corrections. Schedule: 9:00AM - 5:00PM Monday thru Friday, full time in office.In this position, you will* Title and Lien Management: Audits PSECU loan portfolio, researches missing titles, prepares state-issued forms, records paper title information, and handles all aspects of lien information including releasing, securing, ordering duplicate titles, and extending expiring liens.* Communication and Coordination: Communicates with various entities to acquire necessary information, assists management with testing of new loan products and software, and sorts and distributes mail.* Financial Transactions: Responsible for withdrawing funds from member accounts for lien and title fees, handles all incoming and outgoing checks for insurance company repairs, warranty refunds, and GAP claims.* Member Communication and Support: Explains credit union loan services, provides letters of no interest to members upon request, answers member phone calls and emails, places outbound member calls and emails, and is responsible for the coordination and preparation of all documents for member requested title changes.* Insurance and Lease Management: Handles all incoming and outgoing documents and checks for insurance companies in regards to a total loss of vehicle, and handles loan and title documents for leased vehicles.* Backup Up: Loan Disbursement and Loan Maintenance: This includes securing collateral, processing approved loan applications and disburses funds for all new consumer loans, loan maintenance post disbursement, recasting payments, loan moves, ensuring adherence to loan policies, and providing member support.* Other duties as assigned.**Qualifications:**High School (Required)Any equivalent combination of experience and education. | Required