Crystal Reports Administrator

Peraton; United States; Remote; USD 104,000 - 166,000; Full time

Job summary

Peraton seeks a skilled Crystal Reports Administrator to join a remote team, delivering ongoing administration, support, and maintenance for Crystal Reports and middleware across multiple servers and OS environments.

The role emphasizes troubleshooting, security patching, and collaboration with infrastructure and business partners to ensure reliable BI reporting solutions while maintaining strict change control and risk management practices.

Qualifications

• Hands-on experience with Crystal Reports administration, including application support, maintenance, troubleshooting, and system operations.
• Experience with middleware concepts across server environments and enterprise applications.
• Familiarity with security patch management, change control processes, and following procedures.

Responsibilities

• Provide ongoing administration, technical support, and maintenance of Crystal Reports and related middleware across multiple servers.
• Assist with installation, configuration, upgrades, testing, and deployment of middleware software and hardware.
• Monitor system performance and test installations to ensure changes work as intended.
• Perform routine maintenance and operational support across server and network OS environments.
• Install, deploy, and maintain security patches per change management and security policies.
• Troubleshoot middleware, application, and system issues by researching root causes and implementing fixes.
• Follow established procedures and work plans for system installations and maintenance.
• Collaborate with infrastructure and app support teams to coordinate changes and deployments.

Skills

Crystal Reports administration

Application support

Troubleshooting

Security patch management

Middleware concepts

Server environments

Change control

Procedural compliance

Education

Bachelor's degree

Associates degree

Master's degree

High school diploma or equivalent

Tools

WebFOCUS

Tableau

Windows Server

UNIX

Linux

Job description

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Responsibilities

Peraton is seeking a motivated and detail-oriented Crystal Reports Administrator to join our Team. This person will be responsible for providing ongoing administration, technical support, maintenance, and operational support for Crystal Reports and associated middleware environments across multiple servers and network operating systems. This role supports the installation, configuration, upgrades, testing, and maintenance of middleware software and hardware while ensuring system stability, security, and reliability.

The successful candidate will troubleshoot and resolve technical issues, implement security patches in accordance with established change management policies, and contribute to technical standards and operational procedures. Working under general supervision, the Crystal Reports Administrator will collaborate with technical teams and business partners to support business intelligence and reporting solutions, maintain effective system operations, and ensure adherence to established policies, procedures, and risk management practices.

Work Location: This is a remote position

What You Will do:

• Provide ongoing administration, technical support, and maintenance of Crystal Reports and associated middleware applications across multiple server environments.
• Assist with the installation, configuration, upgrading, testing, and deployment of middleware software and related hardware.
• Monitor system performance and conduct testing to ensure new installations, upgrades, and system changes function as expected.
• Perform routine maintenance and operational support across multiple server and network operating system environments.
• Install, deploy, and maintain security patches across server environments while adhering to established change management and security policies.
• Troubleshoot and resolve middleware, application, and system-related issues by researching problems, identifying root causes, testing solutions, and implementing corrective actions.
• Follow established technical procedures and detailed work plans to support system installations, upgrades, and ongoing maintenance activities.
• Collaborate with infrastructure, application support, and technical teams to coordinate system changes, deployments, and operational activities.

Qualifications

Basic Qualifications

• U.S. Citizenship required with the ability to obtain and maintain the required Public Trust level clearance.
• Must be willing to undergo a pre-employment credit check as required by the Customer.
• Bachelors Degree and 8 years of experience; an Associates Degree and 10 years of experience, a Masters Degree and 6 years of experience, or a High School Diploma or equivalent and 12 years of experience
• Hands-on experience with Crystal Reports administration, including application support, maintenance, troubleshooting, and system
• Working knowledge of middleware concepts, server environments, network operating systems, and enterprise application
• Experience supporting software installation, configuration, upgrades, testing, and ongoing maintenance across multiple server
• Familiarity with Crystal Reports administration, including application support, maintenance,troubleshooting, and system
• Experience troubleshooting technical issues, researching root causes, testing solutions, and implementing corrective
• Understanding of security patch management, system maintenance, and change control
• Ability to follow established technical procedures, operational guidelines, and detailed work

Preferred Qualifications

• Experience administering and supporting Crystal Reports within a multi-server enterprise environment.
• Experience with business intelligence, reporting, and analytical tools such as WebFOCUS and Tableau.
• Demonstrated proficiency with one or more enterprise reporting and business intelligence platforms.
• Experience with middleware technologies and enterprise application environments.
• Systems administration experience supporting Windows Server, UNIX, Linux, or other network operating system environments.
• Experience with server monitoring, performance management, system availability, and operational maintenance.

Target Salary Range

$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement

Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.