Crystal Reports Administrator

Peraton; Lacey (WA); Remote; USD 90,000 - 130,000; Full time

Job summary

Peraton is seeking a motivated Crystal Reports Administrator to join our team. This role provides ongoing administration, technical support, and maintenance for Crystal Reports across multiple servers and operating systems.

The candidate will install, configure, upgrade, test, and maintain middleware components, ensure system stability and security, and collaborate with infrastructure and application teams to support business intelligence initiatives.

Qualifications

• U.S. citizen with required clearance and background check.
• Hands-on Crystal Reports administration and support.
• Experience with multiple server environments and middleware.
• Knowledge of patch management and change control processes.

Responsibilities

• Provide ongoing administration, support, and maintenance for Crystal Reports and middleware.
• Install, configure, upgrade, test, and deploy middleware software and hardware.
• Monitor system performance and validate new installations and changes.
• Perform routine maintenance across server and network OS environments.
• Apply security patches per change management and policy.
• Troubleshoot issues by researching root causes and implementing fixes.
• Coordinate with teams to plan system changes and deployments.

Skills

Crystal Reports administration

System troubleshooting

Security patch management

Root cause analysis

Education

Bachelor's Degree

Associates Degree

Masters Degree

High School Diploma or equivalent

Tools

Crystal Reports

WebFOCUS

Tableau

Windows Server

UNIX/Linux

Job description

Basic Qualifications

• U.S. Citizenship required with the ability to obtain and maintain the required Public Trust level clearance.
• Must be willing to undergo a pre-employment credit check as required by the Customer.
• Bachelors Degree and 8 years of experience; an Associates Degree and 10 years of experience, a Masters Degree and 6 years of experience, or a High School Diploma or equivalent and 12 years of experience
• Hands-on experience with Crystal Reports administration, including application support, maintenance, troubleshooting, and system
• Working knowledge of middleware concepts, server environments, network operating systems, and enterprise application
• Experience supporting software installation, configuration, upgrades, testing, and ongoing maintenance across multiple server
• Familiarity with Crystal Reports administration, including application support, maintenance,troubleshooting, and system
• Experience troubleshooting technical issues, researching root causes, testing solutions, and implementing corrective
• Understanding of security patch management, system maintenance, and change control
• Ability to follow established technical procedures, operational guidelines, and detailed work

Preferred Qualifications:

• Experience administering and supporting Crystal Reports within a multi-server enterprise environment.
• Experience with business intelligence, reporting, and analytical tools such as WebFOCUS and Tableau.
• Demonstrated proficiency with one or more enterprise reporting and business intelligence platforms.
• Experience with middleware technologies and enterprise application environments.
• Systems administration experience supporting Windows Server, UNIX, Linux, or other network operating system environments.
• Experience with server monitoring, performance management, system availability, and operational maintenance.

Peraton is seeking a motivated and detail-oriented Crystal Reports Administrator to join our Team. This person will be responsible for providing ongoing administration, technical support, maintenance, and operational support for Crystal Reports and associated middleware environments across multiple servers and network operating systems. This role supports the installation, configuration, upgrades, testing, and maintenance of middleware software and hardware while ensuring system stability, security, and reliability.

The successful candidate will troubleshoot and resolve technical issues, implement security patches in accordance with established change management policies, and contribute to technical standards and operational procedures. Working under general supervision, the Crystal Reports Administrator will collaborate with technical teams and business partners to support business intelligence and reporting solutions, maintain effective system operations, and ensure adherence to established policies, procedures, and risk management practices.

Work Location:

This is a remote position

What You Will do:

• Provide ongoing administration, technical support, and maintenance of Crystal Reports and associated middleware applications across multiple server environments.
• Assist with the installation, configuration, upgrading, testing, and deployment of middleware software and related hardware.
• Monitor system performance and conduct testing to ensure new installations, upgrades, and system changes function as expected.
• Perform routine maintenance and operational support across multiple server and network operating system environments.
• Install, deploy, and maintain security patches across server environments while adhering to established change management and security policies.
• Troubleshoot and resolve middleware, application, and system-related issues by researching problems, identifying root causes, testing solutions, and implementing corrective actions.
• Follow established technical procedures and detailed work plans to support system installations, upgrades, and ongoing maintenance activities.
• Collaborate with infrastructure, application support, and technical teams to coordinate system changes, deployments, and operational activities.