Crypto Operations Intern: Shape Crypto Products & Ops

Triwill Group; Northern, New York (KY, NY); Hybrid; USD 38,000 - 53,000; Full time

Benefits offered by this job

Market compensation structure

Quarterly lifestyle wallet

AI tools access

Paid time off

Commuter benefits

Catered meals

Job summary

Robinhood is seeking a Crypto Operations Intern to help sustain and improve our crypto products. You will collaborate across Trading, Money Movements, Account Servicing, Product Operations and Risk Management to optimize processes and feed insights into product development.

The role is based in New York, NY, with in-person attendance expected at least 3 days per week. We value bold thinkers who thrive in a fast-moving, high-performing environment and are passionate about crypto and blockchain.

Qualifications

• Pursuing an undergraduate degree with expected graduation Winter 2027/Summer 2028.
• Strong attention to detail with excellent problem-solving and critical-thinking skills.
• Clear and effective written and verbal communication.
• Operational and product-oriented mindset with a data-driven approach to decision-making.
• Interest and passion for crypto, blockchain technology, and emerging financial products.

Responsibilities

• Support critical business functions, such as monitoring order and execution health, blockchain network performance, and liquidity management.
• Handle and troubleshoot complex customer escalations, supporting root-cause analysis and partnering with product teams to prioritize fixes.
• Identify inefficiencies in operational processes, translate operational needs into product requirements, and collaborate with product operations to design scalable solutions.
• Contribute to the design and enhancement of internal tools by providing feedback, testing new workflows, and partnering with engineering to ensure tools meet operational needs.
• Support product launches and feature rollouts by ensuring operational readiness and developing clear process documentation.

Skills

Attention to detail

Problem-solving

Communication

Data-driven

Crypto interest

Education

Undergraduate degree in Business, Data Science, Information Systems, Finance, Economics, or related analytical field

Job description

Robinhood is seeking a Crypto Operations Intern to help sustain and improve our crypto products. You will collaborate across Trading, Money Movements, Account Servicing, Product Operations and Risk Management to optimize processes and feed insights into product development.

The role is based in New York, NY, with in-person attendance expected at least 3 days per week. We value bold thinkers who thrive in a fast-moving, high-performing environment and are passionate about crypto and blockchain.