Crypto Operations Intern: Optimize & Scale Crypto Products

Robinhood; New York (NY); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Market competitive compensation

Quarterly lifestyle wallet

Access to AI tools

Paid time off and holidays

Catered meals and commuter benefits

Job summary

Robinhood is seeking an ambitious Crypto Operations Intern in New York, NY. You will partner with Trading, Money Movements, Account Servicing, Product Operations and Risk Management to optimize day-to-day crypto processes and scale offerings.

Expect close collaboration with Product Management, Engineering and Finance to ensure readiness and a smooth customer experience. This role requires in-person presence in New York, with at least 3 days per week on-site, supporting Robinhood's mission to

Qualifications

• Currently pursuing an undergraduate degree in Business, Data Science, Information Systems, Finance, Economics, or a related analytical field.
• Strong attention to detail and problem-solving skills.
• Clear written and verbal communication, able to translate complex info for different audiences.

Responsibilities

• Monitor order and execution health, blockchain network performance, and liquidity management.
• Troubleshoot customer escalations, perform root-cause analysis with product teams to prioritize fixes.
• Identify inefficiencies, translate needs into product requirements, design scalable solutions with product ops.
• Provide feedback for internal tools and collaborate with engineering to ensure tools meet needs.
• Support product launches by ensuring operational readiness and documenting processes.

Skills

Detail oriented

Communication skills

Data-driven

Crypto interest

Education

Undergrad degree

Job description

Robinhood is seeking an ambitious Crypto Operations Intern in New York, NY. You will partner with Trading, Money Movements, Account Servicing, Product Operations and Risk Management to optimize day-to-day crypto processes and scale offerings.

Expect close collaboration with Product Management, Engineering and Finance to ensure readiness and a smooth customer experience. This role requires in-person presence in New York, with at least 3 days per week on-site, supporting Robinhood's mission to