Cruise Specialist (Fully Remote)

Aisles & Abroad; United States; Hybrid; USD 30,000 - 42,000; Full time

Job summary

Aisles & Abroad is a travel-focused company helping clients plan memorable cruise experiences. We are seeking an entry-level team member to assist with cruise options, itineraries, and onboard experiences.

You will support booking and confirmation processes, respond to customer questions, and maintain accurate records, with structured onboarding, role-specific training, and a flexible, collaborative team environment.

Qualifications

• Strong communication skills with a customer-first approach.
• Detail-oriented, organized, and comfortable with online systems.
• Customer service or administrative experience helpful but not required.

Responsibilities

• Assist clients with cruise options, itineraries, and onboard experiences.
• Support booking and confirmation processes and respond to customer questions.
• Maintain accurate records and provide pre- and post-travel follow-up.

Skills

Customer service

Communication

Detail-oriented

Job description

• Service-focused role assisting clients with cruise planning and reservations.
• Entry-level opportunity with full training and support.

Key Responsibilities:

• Assist clients with cruise options, itineraries, and onboard experiences.
• Support booking and confirmation processes and respond to customer questions.
• Maintain accurate records and provide pre- and post-travel follow-up.

Qualifications:

• Strong communication skills with a customer-first approach.
• Detail-oriented, organized, and comfortable with online systems.
• Customer service or administrative experience helpful but not required.

What We Offer:

• Structured onboarding and role-specific training.
• Flexible work environment and collaborative team culture.
• Ongoing development and support.

Aisles & Abroad is a travel-focused company that helps clients plan memorable cruise experiences. They foster a collaborative, team-oriented culture with flexible work opportunities.