Remote Cruise Booking Specialist (Entry Level)

Aisles & Abroad

Jacksonville (FL)

Remote

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Structured onboarding and role-based培训

Access to cruise booking platforms

Ongoing development and support

Flexible work environment

Collaborative, team-oriented culture

Job summary

Aisles & Abroad is seeking a Customer Support Cruise Specialist to join our team. This entry-level role focuses on guiding clients through cruise planning, coordinating reservations, and delivering a smooth booking experience from start to finish.

No prior cruise experience is required; comprehensive training and ongoing support are provided to help you grow in travel bookings and client support.

Qualifications

Strong communication with a customer-first approach
Detail-oriented with the ability to stay organized
Comfortable using online systems and booking tools
Ability to work independently in a remote or structured environment
Customer service, hospitality, or administrative experience is helpful but not required

Responsibilities

Assist clients with cruise options, itineraries, and onboard experiences
Support the booking and confirmation process for cruise reservations
Respond to customer questions regarding destinations, cruise lines, and travel requirements
Review reservation details to ensure accuracy, including dates and traveler information
Maintain organized records of client bookings and communications
Provide timely follow-up and support before and after travel

Skills

Strong communication

Detail oriented

Online booking tools

Independent work

Job description

No prior cruise experience is required; comprehensive training and ongoing support are provided to help you grow in travel bookings and client support.

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