Cruise & Resort Reservation Specialist (Fully Remote)

Aisles & Abroad; United States; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work environment

Job summary

Aisles & Abroad, a travel company specializing in cruise and resort bookings, is seeking a remote customer support specialist to assist clients with reservations, research travel options, and coordinate booking details to ensure smooth vacations.

This role requires excellent communication, strong customer service and organizational skills, a reliable internet connection, and the ability to work independently from a home office in the United States, with growth opportunities based on performance.

Qualifications

• Must be 18+ and based in the United States.
• Strong communication and customer service abilities.
• Basic computer and online scheduling system knowledge.

Responsibilities

• Assist clients with reservations, research travel options, and coordinate booking details.
• Communicate confirmations and updates to clients, maintaining organized records.
• Stay informed on supplier promotions and travel updates to provide accurate information.

Skills

Communication

Customer service

Organizational skills

Basic computer skills

Tools

Online scheduling system

Job description

• This role focuses on helping clients secure cruise vacations, all-inclusive resorts, and accommodations.
• You will work in a remote environment providing excellent customer support throughout the booking process.

Key Responsibilities:

• Assist clients with reservations, research travel options, and coordinate booking details.
• Communicate confirmations and updates to clients, maintaining organized records.
• Stay informed on supplier promotions and travel updates to provide accurate information.

Requirements:

• You must be 18+ and based in the United States.
• Strong communication, customer service, and organizational skills are required.
• Basic computer and online scheduling system knowledge with a reliable internet connection is necessary.

Aisles & Abroad is a travel company specializing in cruise and resort bookings. The company offers a remote work environment with a supportive team and opportunities for growth based on performance.