Cruise Ship IT Manager: Onboard Tech Leader

Ismira; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Free crew accommodation

Crew meals and Wi‑Fi

Industry leading salaries

Crew career progression

Recognition programs

Job summary

Margaritaville at Sea is seeking an IT Manager to lead onboard IT operations across communications, servers, networks, POS, and guest services. You will coordinate with shoreside IT, ensure system reliability, and uphold security standards aboard the vessel.

The role requires leadership experience, a related degree, and strong knowledge of Linux, Windows environments, and Office 365. Onboard life includes crew accommodation, meals, and benefits.

Qualifications

• Bachelor's degree in IT, CS, MIS or related field.
• 5+ years in user support or IT operations on complex LANs.
• Experience with Linux, Windows OS, and MS Office environments.
• Strong leadership and supervisory capabilities.

Responsibilities

• Collaborate with shoreside IT for new projects and deployments.
• Administer network hardware, software resources, and connectivity onboard.
• Maintain physical and virtual servers, protect data and troubleshoot faults.
• Manage Domain Controller and user accounts onboard.
• Administer Exchange Server/Office 365, email, and security.
• Oversee V-Sat communications and shipwide TV systems.
• Administer Fidelio PMS for check-in, security, and guest handling.
• Manage Micros POS systems, workstations, and printers.
• Maintain Wi-Fi mesh network and Cisco Wireless Controller.
• Troubleshoot wireless access points for optimal coverage.

Skills

English proficiency

Leadership

Time management

Problem solving

Security minded

Education

Bachelor's degree in IT / CS / MIS

Tools

Linux

MS Office

Windows Server

Windows Client

Job description

Margaritaville at Sea is seeking an IT Manager to lead onboard IT operations across communications, servers, networks, POS, and guest services. You will coordinate with shoreside IT, ensure system reliability, and uphold security standards aboard the vessel.

The role requires leadership experience, a related degree, and strong knowledge of Linux, Windows environments, and Office 365. Onboard life includes crew accommodation, meals, and benefits.