Cruise Sales & Service Training Specialist

Holland America Group; Fort Lauderdale (FL); Vor Ort; USD 33.000 - 44.000; Vollzeit

Benefits dieser Stelle

Cruise and Travel Privileges for You &

Health Benefits

401(k)

Employee Stock Purchase Plan

Training & Professional Development

Tuition & Professional Certification

Zusammenfassung

Princess is seeking a Sales & Service Trainer to lead training for new hires and refresher sessions for current employees in a 100% in-office role based in Fort Lauderdale, FL, with plans to relocate to Miramar. The position involves 8:00 a.m.–6:00 p.m. ET hours, Monday–Friday, and up to 25% travel, including international trips.

Health benefits, 401(k), and travel privileges are provided. The role requires developing curricula, coordinating sessions, and collaborating with sales, service, and

Qualifikationen

• Previous experience facilitating and developing sales training curricula.
• Excellent verbal and written communication skills.
• Proven experience presenting and facilitating training for large groups.
• Strong ability to manage multiple priorities, meet deadlines, and work under pressure.

Aufgaben

• Conduct engaging and interactive training sessions for new and existing staff.
• Maintain inventory of classroom materials and training records (registration, attendance, completion).
• Provide on-the-job coaching to new hires while on the phones in the training classroom.
• Evaluate progress of training participants and provide feedback to managers.

Kenntnisse

Sales training

Public speaking

Curriculum development

Coaching

Team collaboration

Jobbeschreibung

Princess is seeking a Sales & Service Trainer to lead training for new hires and refresher sessions for current employees in a 100% in-office role based in Fort Lauderdale, FL, with plans to relocate to Miramar. The position involves 8:00 a.m.–6:00 p.m. ET hours, Monday–Friday, and up to 25% travel, including international trips.

Health benefits, 401(k), and travel privileges are provided. The role requires developing curricula, coordinating sessions, and collaborating with sales, service, and