Cruise Port Guest Services Agent (Part-Time)

SMS International; Boston (MA); On-site; USD 27,552; Part time

Benefits offered by this job

Flexible working hours

Opportunity to work with major cruise lines

Job summary

A cruise operations company in Boston is seeking individuals for a part-time position welcoming cruise guests. The role involves assisting with check-in, guiding guests in terminals, and providing customer service in a fast-paced environment. Requires a high school diploma, good communication skills, and weekend availability. Ideal for retirees or students looking to earn extra income. Competitive pay rate of $20/hour is offered, with opportunities to work on significant cruise lines.

Qualifications

• Minimum of one-year experience in a customer service/logistics environment, preferably in the travel industry.
• Knowledge of practical computer skills to register guests and navigate functions.

Responsibilities

• Guide traffic flow and direct guests in the terminal.
• Assist guests with luggage and travel document verification.
• Input guest travel information and check guests in.

Skills

Good organizational skills

Customer service skills

Ability to communicate in English

Education

High School Diploma or equivalent

Job description

A cruise operations company in Boston is seeking individuals for a part-time position welcoming cruise guests. The role involves assisting with check-in, guiding guests in terminals, and providing customer service in a fast-paced environment. Requires a high school diploma, good communication skills, and weekend availability. Ideal for retirees or students looking to earn extra income. Competitive pay rate of $20/hour is offered, with opportunities to work on significant cruise lines.