Cruise Operations Engineer: Flow, Capacity & Efficiency

Virgin Voyages; Florida; Hybride; USD 85 000 - 120 000; Plein temps

Avantages offerts par ce poste

Hybrid work environment

Travel opportunities

Résumé du poste

Virgin Voyages is seeking an Operations Industrial Engineer to apply industrial engineering methods—process analysis, simulation, queueing theory, labor standards, and data modeling—to improve Sailor movement and Crew deployment across terminals, ships, and venues.

Based at VVHQ in Plantation, FL with a hybrid work model, you will measure performance, build models, and deliver staffing, scheduling, layout, and process design recommendations that impact wait times, throughput, and Sailor

Qualifications

• Bachelor's degree in a quantitative discipline is required.
• 2–4 years in industrial engineering or similar analytical role.
• Experience with time-and-motion studies and engineered labor standards.
• Proficiency in discrete-event simulation and queueing analysis tools.
• Lean Six Sigma certification or equivalent experience.
• Ability to travel ~25% including ships, ports, and homeports.

Responsabilités

• Analyze Sailor flow end-to-end across terminals, shoreside, and onboard to identify bottlenecks.
• Conduct on-site data collection, time studies, and utilization sampling at multiple locations.
• Evaluate sequencing, security, check-in configurations, and gangway operations for throughput gains.
• Model onboard flow for venues to identify peak-load constraints and capacity needs.
• Translate findings into costed recommendations and pilot with operating teams.

Connaissances

Industrial Engineering

Simulation

Queueing analysis

Labor standards

Data modeling

Formation

Bachelor's degree in Industrial Engineering or related field

Outils

AnyLogic

Simio

Arena

FlexSim

Simul8

SQL

Power BI/Tableau

Description du poste

Virgin Voyages is seeking an Operations Industrial Engineer to apply industrial engineering methods—process analysis, simulation, queueing theory, labor standards, and data modeling—to improve Sailor movement and Crew deployment across terminals, ships, and venues.

Based at VVHQ in Plantation, FL with a hybrid work model, you will measure performance, build models, and deliver staffing, scheduling, layout, and process design recommendations that impact wait times, throughput, and Sailor