Cruise Event Captain: Lead & Elevate Onboard Service

Cragun; Brainerd (MN); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Cragun is seeking an Event Captain to lead our service team aboard a 65-foot, two-story cruise boat on Gull Lake. You’ll guide both public and private events, from weddings to corporate outings, ensuring flawless execution and guest satisfaction.

You’ll act as the on-site maestro, maintaining energy, professionalism, and flawless communication with clients and staff, while adapting to a lively, dynamic environment.

Qualifications

• 2+ years in hospitality, catering, or event service; leadership is a plus.
• Food safety and alcohol service certifications are advantageous, but can be obtained with company support.

Responsibilities

• Lead, motivate, and energize service staff during setup, service, and breakdown.
• Serve as the main contact for clients and vendors to ensure clear communication.
• Bring event timelines, floor plans, and service standards to life with precision.
• Oversee food and beverage service, ensuring high quality and presentation.
• Resolve challenges professionally and promptly.
• Provide post-event feedback to help elevate future service.

Skills

Leadership

Communication

Problem-solving

Attention to detail

Guest-focused

Flexibility

Job description

Cragun is seeking an Event Captain to lead our service team aboard a 65-foot, two-story cruise boat on Gull Lake. You’ll guide both public and private events, from weddings to corporate outings, ensuring flawless execution and guest satisfaction.

You’ll act as the on-site maestro, maintaining energy, professionalism, and flawless communication with clients and staff, while adapting to a lively, dynamic environment.