Cross Functional Store Manager

CarMax; Palm Desert (CA); On-site; USD 72,000 - 127,000; Full time

Job summary

An established industry player is seeking a dynamic Cross Functional Store Manager to lead a talented team in delivering a world-class customer experience. This role involves overseeing store operations, driving sales performance, and fostering a culture of continuous learning and development. With a focus on achieving corporate goals, you will manage staffing, training, and customer relations while ensuring compliance with company policies. Join a recognized leader in the auto industry and be part of a team that values growth, diversity, and exceptional service.

Benefits

Paid Sick Leave

Paid Vacation

Holiday Time

Employee Discounts

Qualifications

• Proven experience in managing teams and achieving sales goals.
• Strong ability to analyze performance metrics and implement improvements.

Responsibilities

• Lead and develop a team of associates to deliver exceptional customer experiences.
• Manage daily operations, staffing, and training to meet performance metrics.

Skills

Team Leadership

Sales Management

Customer Service

Performance Analysis

Training and Development

Education

Bachelor's Degree in Business Management

Relevant Work Experience

Tools

CarMax Software

Job description

Join to apply for the Cross Functional Store Manager role at CarMax.

2 days ago Be among the first 25 applicants.

This range is provided by CarMax. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$72,400.00/yr - $126,800.00/yr

Location: 6113 - Palm Desert - 73450 Dinah Shore Drive, Palm Desert, California, 92211

General Summary

Under limited supervision by the Location General Manager (LGM), the manager is responsible for leading and developing a team of 10-15 cross functional associates to deliver a world-class selling experience to CarMax customers. The role involves active involvement in the sales process, fostering a culture of learning, and overseeing store operations to exceed sales goals and ensure policy compliance.

Principle Duties and Responsibilities

• Achieve store budgets and performance metrics based on corporate guidelines.
• Plan daily business operations, ensuring associates have the necessary tools and training.
• Analyze and report store results to the LGM and other managers.
• Adjust staffing based on business needs.
• Manage store opening and closing, providing management coverage.
• Oversee key business areas, lead cross-functional teams, and resolve issues.
• Manage associate relations, development, and performance reviews.
• Handle customer issues and feedback.
• Hire, train, and promote staff.
• Lead training across sales, service, and operational areas.
• Ensure asset protection and risk management adherence.
• Manage cash and payment processes.
• Identify process improvements and reduce waste.
• Comply with all policies and regulations.
• Report to the LGM and display financial responsibility through P&L management.
• Utilize CarMax software and media effectively.

Work Requirements

• Collaborate on complex problems, prioritize responsibilities, and multitask effectively.
• Model and promote exceptional team behaviors.
• Communicate effectively with associates and customers.
• Make independent business decisions and complete required training.

Working Conditions

• Indoor and outdoor environments, including potentially noisy or inclement weather.
• Extended walking or standing periods.
• Wearing CarMax clothing during work hours.
• Follow all safety, appearance, and attendance policies.

About CarMax

CarMax revolutionized the auto industry by providing transparent, high-integrity experiences. As the largest used car retailer in the US with over 200 locations and 25,000+ employees, we focus on growth, diversity, and training. Recognized as a FORTUNE 100 Best Company to Work For.

We are an equal opportunity employer, considering all qualified candidates without discrimination.

Salary and Benefits

Annual salary: $72,400.00 - $126,800.00.

Benefits include paid sick, vacation, holiday time, and more, with specifics depending on employment status. For full details, visit our benefits website.