Cross Dock Operations Lead - Safety, Inventory & Service

Tuff Shed, Inc.; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation & bonus

Medical benefits including Virtual Vis

Dental & Vision benefits

Flexible Savings Account (FSA)

Employee Stock Ownership Plan (ESOP)

Paid Time Off & Holidays

401(k) plan

On-Demand Pay

Job summary

Tuff Shed, Inc. is seeking a Cross Dock Supervisor in Indianapolis to lead daily operations at our cross-dock location. You will supervise staff, ensure safety, quality, and efficiency, and drive customer satisfaction through effective work flow.

Key duties include scheduling, subcontractor coordination, processing permits, and handling warranty service activities. Strong organizational and CRM skills, plus a valid driver’s license, are required to excel in this role.

Qualifications

• Detail oriented with strong organizational skills and follow-up.
• Ability to work independently with minimal supervision and good decision-making.
• Hands-on computer skills in MS Office and CRM systems.
• Experience with CRM software such as Salesforce or similar platforms is preferred.

Responsibilities

• Conduct site checks as required, adhering to processes and procedures.
• Provide back-up coverage for the Cross Dock Sales & Design Consultant: answer phones, greet customers, collect leads.
• Perform customer service duties: resolve warranty issues.
• Obtain building permits from building department.
• Build schedules, including subcontractor scheduling with the Operations/Production teams.
• Coordinate subcontractors and oversee customer builds, site inspections and warranty calls.
• Perform quality control inspections and maintain displays and equipment.

Skills

Independent work

Detail oriented

MS Office & Internet

CRM software (Salesforce)

Problem solving

Written & verbal communication

Valid driver’s license

OSHA/DOT knowledge

Education

High school diploma or equivalent

Tools

Salesforce

Job description

Tuff Shed, Inc. is seeking a Cross Dock Supervisor in Indianapolis to lead daily operations at our cross-dock location. You will supervise staff, ensure safety, quality, and efficiency, and drive customer satisfaction through effective work flow.

Key duties include scheduling, subcontractor coordination, processing permits, and handling warranty service activities. Strong organizational and CRM skills, plus a valid driver’s license, are required to excel in this role.