Cross Dock Customer Service & Order Specialist

Advatix LATAM; Trenton (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

Advatix LATAM is seeking a Cross Dock Customer Service Representative in Trenton, NJ. The role involves serving as the primary contact for client order placement, inquiries, and issue resolution. Key responsibilities include managing customer orders, addressing concerns, and ensuring timely execution. The ideal candidate should have at least 1 year of relevant experience, a strong attention to detail, and excellent communication skills. Education requirement is a High School Diploma, with preference for higher education credentials.

Qualifications

• High School Diploma or its equivalent is required.
• Minimum of 1 year of experience in customer service, supply chain, or order management.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Enter and manage orders from all sources and handle any order exceptions.
• Respond to all customer and client concerns or complaints promptly.
• Ensure that all order execution is completed on time.

Skills

Customer service experience

Attention to detail

Multi-tasking skills

Communication skills

Order management system experience

Microsoft Office Suite

Education

High School Diploma or equivalent

Associate's or Bachelor's degree

Job description

Advatix LATAM is seeking a Cross Dock Customer Service Representative in Trenton, NJ. The role involves serving as the primary contact for client order placement, inquiries, and issue resolution. Key responsibilities include managing customer orders, addressing concerns, and ensuring timely execution. The ideal candidate should have at least 1 year of relevant experience, a strong attention to detail, and excellent communication skills. Education requirement is a High School Diploma, with preference for higher education credentials.