Cross-Border Supply Chain Operations Manager

TCL North America; El Paso (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Medical Insurance

401(k) Matching

Paid Holidays: 12 days per year

Vacation: Starting at 5 days per year

Health & Wellness Days: 10 days per年

Job summary

TCL North America is seeking a Supply Chain Operations Manager to lead El Paso/Juárez cross-border logistics, inventory, and warehouse operations. You will partner with 3PLs, carriers, and internal teams to ensure on-time fulfillment and high service levels.

The role emphasizes operational excellence, risk management, and continuous improvement across cross-border transportation, inventory accuracy, and customer satisfaction. On-site position in El Paso, TX with travel as needed.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, Operations, or a related field.
• 5+ years of experience in supply chain, logistics, transportation, distribution, or warehouse operations.
• Strong experience managing or overseeing 3PL warehouse operations.
• Experience with U.S./Mexico cross-border logistics and supply chain operations preferred.
• Strong understanding of inventory management, order fulfillment, transportation, warehouse operations, and distribution.
• Experience supporting high-volume retail, distribution, or channel-driven business models preferred.
• Strong analytical, problem-solving, and Excel skills.
• Experience working with ERP, WMS, EDI, transportation management, and related supply chain systems.
• Strong vendor-management and partner-accountability skills.
• Strong communication and stakeholder-management skills.
• Ability to manage multiple priorities and operational issues in a fast-paced, cross-functional environment.
• Strong ownership mindset with a proactive approach to identifying and resolving issues.
• English/Spanish bilingual capability required/preferred.

Responsibilities

• Lead daily supply chain and warehouse execution across the El Paso/Juárez operation.
• Monitor 3PL warehouse performance, including receiving, inventory accuracy, order fulfillment, shipping, and operational exceptions.
• Monitor open orders, inventory availability, shortages, inbound supply, warehouse capacity, appointments, and shipment status.
• Ensure customer orders are scheduled, fulfilled, and shipped within required delivery windows.
• Coordinate inbound inventory from Juárez with warehouse capacity, customer demand, and outbound shipment requirements.
• Establish strong operating routines with 3PL partners to ensure consistent execution and service performance.

Skills

Logistics Leadership

Cross-border Logistics

Inventory Management

3PL Management

ERP/WMS/EDI

Analytical Skills

Excel

Vendor Management

Bilingual English/Spanish

Education

Bachelor's degree in Supply Chain, Logistics, Business, Operations, or related field

Tools

SAP

Oracle

WMS

EDI

Job description

TCL North America is seeking a Supply Chain Operations Manager to lead El Paso/Juárez cross-border logistics, inventory, and warehouse operations. You will partner with 3PLs, carriers, and internal teams to ensure on-time fulfillment and high service levels.

The role emphasizes operational excellence, risk management, and continuous improvement across cross-border transportation, inventory accuracy, and customer satisfaction. On-site position in El Paso, TX with travel as needed.