Cross-Border Import & Re-Export Lead (US/Canada)

Johnson & Johnson MedTech; West Chester (Chester County); On-site; USD 79,000 - 142,000; Full time

Job summary

Johnson & Johnson DePuy Synthes is hiring an Import & Re-Export Lead for the US & Canada, based in West Chester, PA (with potential Markham, Ontario). You will manage end-to-end cross-border import/export operations and ensure regulatory compliance.

You will lead customs programs, supervise brokers, drive cost savings, and collaborate with Supply Chain, Manufacturing, Quality, Regulatory, and Trade Compliance teams to move goods smoothly.

Qualifications

• Bachelor's degree in Supply Chain, International Business, Logistics, Customs & Trade, or a related field is required.
• Minimum 7+ years of experience in import/export operations, customs compliance, or international trade.
• Strong knowledge of U.S. and Canadian customs regulations and cross-border trade processes.
• Experience managing temporary importation, re-exportation, duty drawback, bonded programs, FTZs, and other customs special procedures.
• Proven experience managing customs brokers and third-party logistics providers.
• Strong analytical, problem-solving, and project management skills.
• Ability to influence stakeholders and drive change across a complex matrix organization.

Responsibilities

• Manage end-to-end import, temporary import, and re-export activities across the US and Canada.
• Ensure compliance with U.S. and Canadian customs regulations, trade requirements, and internal compliance standards.
• Lead customs programs including temporary imports, duty relief, duty drawback, bonded programs, and other procedures.
• Support new product launches, network changes, and supply chain initiatives requiring customs readiness.
• Oversee customs brokers and service providers, driving performance and issue resolution.
• Manage import documentation, permits, certifications, licensees and customs declarations.
• Identify opportunities for duty optimization, cost savings, and process improvements.
• Lead customs audits, compliance reviews, and corrective action plans.
• Partner with Supply Chain, Logistics, Manufacturing, Quality, Regulatory, and Trade Compliance teams to ensure uninterrupted movement of goods.
• Monitor KPIs and drive continuous improvement.

Skills

Cross-border trade knowledge

Analytical

Problem solving

Project management

Influence stakeholders

Education

Bachelor's degree in Supply Chain, International Business, Logistics, Customs & Trade, or a related field

Tools

SAP GTS

Job description

Johnson & Johnson DePuy Synthes is hiring an Import & Re-Export Lead for the US & Canada, based in West Chester, PA (with potential Markham, Ontario). You will manage end-to-end cross-border import/export operations and ensure regulatory compliance.

You will lead customs programs, supervise brokers, drive cost savings, and collaborate with Supply Chain, Manufacturing, Quality, Regulatory, and Trade Compliance teams to move goods smoothly.