Crop Claims Supervisor - Illinois

COUNTRY Financial®; Rockford (IL); On-site; USD 93,200 - 128,150; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Short-Term Incentive plan

Job summary

COUNTRY Financial® in Rockford, Illinois, seeks a leader for crop insurance claims, providing oversight for investigations and settlements within a defined district. You will manage a team and ensure compliance with company procedures while enhancing customer service.

Candidates should have a strong background in claims management, with over 6 years of relevant experience. The role allows full-time field work across various counties, significantly impacting operations and customer satisfaction.

Qualifications

• Minimum of 6 years of experience related to crop insurance claims.
• Experience in supervising staff and developing teams.
• Ability to ensure compliance with regulations and company policies.

Responsibilities

• Oversee all crop insurance claim investigations and settlements.
• Collaborate to establish and achieve operational goals.
• Provide guidance to claims personnel.

Skills

Leadership

Claims investigation

Customer service

Communication

Team development

Education

6+ years of relevant experience or combination of education and training

Job description

About The Role

This role provides leadership and oversight for all crop insurance claim investigations and settlements within the assigned district, ensuring accurate coverage interpretation, adherence to regulatory and company procedures, timely claim resolution, and the delivery of exceptional customer service throughout the claims process.

How does this role make an impact?

• Collaborates and coordinates to establish and achieve goals for assigned areas.
• Monitors and measures metrics to improve results, efficiencies and adherence to claims goals, policies and procedures.
• Assures consistency across claims operations for assigned areas.
• Provides guidance and counsel to claims personnel with respect to the investigation, evaluation, negotiation and settlement of all crop claims.
• Supervises the development of assigned staff, including succession planning and administering and monitoring employee development to align with corporate and divisional needs.
• Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas.
• Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.

Do you have what we're looking for?

Typically requires 6+ years of relevant experience or a combination of related experience, education and training.

This position allows full-time field work within the territory for this position which includes Hancock, McDonough, Fulton, Cass, Brown, Schuyler, Adams, Pike, Scott, Morgan, Sangamon, Christian, Macoupin, Greene, Jersey, Calhoun, and Montgomery counties and surrounding areas.

Base Pay Range

$93,200-$128,150

Incentive Pay

In addition to base salary, this position is eligible for a Short-Term Incentive plan.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.

Equal Opportunity Statement

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Join Our Team

Come join our team at COUNTRY today!