Crop Claims Supervisor - Illinois

CCSI CC Services, Inc.; Illinois; On-site; USD 93,200 - 128,150; Full time

Benefits offered by this job

Insurance benefits (medical, dental, vision)

401(k) with company match

Paid time off

Tuition assistance

Job summary

CCSI CC Services, Inc. is looking for a leader in crop insurance claims investigations and settlements across Illinois. The role requires overseeing procedures, ensuring timely resolution of claims, and delivering excellent customer service. Candidates should have 6+ years of relevant experience.

The position offers a competitive salary between $93,200 and $128,150, along with benefits like insurance coverage, retirement plan, and paid time off.

Qualifications

• Typically requires 6+ years of relevant experience or a combination of education and training.

Responsibilities

• Collaborates to achieve goals for assigned areas.
• Monitors and measures metrics to improve claims efficiencies.
• Provides guidance to claims personnel for investigations and settlements.
• Supervises staff development and aligns it with corporate needs.

Skills

Leadership

Claims management

Regulatory adherence

Customer service

Job description

Overview

This role provides leadership and oversight for all crop insurance claim investigations and settlements within the assigned district, ensuring accurate coverage interpretation, adherence to regulatory and company procedures, timely claim resolution, and the delivery of exceptional customer service throughout the claims process.

Responsibilities

• Collaborates and coordinates to establish and achieve goals for assigned areas.
• Monitors and measures metrics to improve results, efficiencies and adherence to claims goals, policies and procedures.
• Assures consistency across claims operations for assigned areas.
• Provides guidance and counsel to claims personnel with respect to the investigation, evaluation, negotiation and settlement of all crop claims.
• Supervises the development of assigned staff, including succession planning and administering and monitoring employee development to align with corporate and divisional needs.
• Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non‑recovery employees during a disaster.

Qualifications

Typically requires 6+ years of relevant experience or a combination of related experience, education and training.

Location

Full‑time field work within the following counties: Hancock, McDonough, Fulton, Cass, Brown, Schuyler, Adams, Pike, Scott, Morgan, Sangamon, Christian, Macoupin, Greene, Jersey, Calhoun, Montgomery and surrounding areas.

Compensation

Base Pay Range: $93,200–$128,150. In addition to base salary, this position is eligible for a Short‑Term Incentive plan.

Benefits

• Insurance benefits (medical, dental, vision, disability and life)
• 401(k) with company match
• Paid time off, parental leave, paid company holidays and paid time off to volunteer in your community
• Tuition assistance and industry education certificates and designations
• Employee resource groups to connect with your peers

Equal Opportunity

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.