Claims Representative - Crop - Field

CCSI CC Services, Inc.; Illinois; Hybrid; USD 55,200 - 75,900; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with company match

Paid time off

Parental leave

Volunteer time off

Tuition assistance

Industry education certificates

Job summary

Country Financial is seeking a Crop Claims Adjuster to investigate and settle Federal Crop and Crop Hail Claims in Mercer, Henry, and Rock Island counties, Illinois. You will review policies, determine coverage, set inspection dates, inspect damages, and issue payments.

Role requires 4+ years of experience, a valid driver’s license, and a Federal Crop Certification for P2‑P4. Frequent travel and field work are expected; the position offers a comprehensive benefits package.

Qualifications

• 4+ years of relevant experience or equivalent education/training.
• Valid driver’s license for all levels.
• Federal Crop Certification for P2‑P4.
• Ability to walk fields in all weather, lift at least 10 lbs, and travel as needed.

Responsibilities

• Investigate, inspect, evaluate, and pay Federal Crop and Crop Hail Claims.
• Review policy, determine coverage, contact client within 24 hours, schedule inspections, and issue payments.
• Participate in auditing, drone flights, training, and compliance meetings.
• Communicate and negotiate with insureds, claimants, carriers, and other parties.
• Adjust claims in the CAP estimating system and maintain relationships with managers in the territory.

Skills

Field inspection

Negotiation

Customer communication

Education

Federal Crop Certification for P2‑P4

Tools

CAP estimating system

Drone operations

Job description

About the Role

As a Crop Claims Adjuster, you will investigate, inspect, evaluate, and pay Federal Crop and Crop Hail Claims in the following Illinois counties: Mercer, Henry, and Rock Island.

Key Responsibilities

• Investigate, inspect, evaluate, and pay Federal Crop and Crop Hail Claims.
• Upon receipt of a claim, review the client’s policy, determine coverage levels, contact the client within 24 hours, explain the claims procedures, set inspection date/time, inspect the damage, determine the cause of loss, evaluate the damages, calculate the amount of damages, and issue payment.
• Participate in auditing, bin measurements, drone flights, training, compliance, and presentation meetings.
• Communicate and negotiate with insureds, claimants, insurance carriers, and other involved parties.
• Adjust all federal crop claims exclusively in the American Farm Bureau Insurance Services CAP estimating system.
• Maintain relationships with Agency and Illinois Farm Bureau Managers in the assigned territory.

Qualifications

• Typically requires 4+ years of relevant experience or a combination of related experience, education, and training.
• Valid driver’s license for all levels and a Federal Crop Certification for P2‑P4.
• Ability to climb and/or walk fields in all weather conditions, lift a minimum of 10 lbs., and travel with overnight or extended stays as needed.
• Must live in or around the counties of Mercer, Henry, or Rock Island, Illinois.
• Work may extend beyond normal working hours as required.

Compensation

Base Pay Range: $55,200 – $75,900. This position is also eligible for a Short‑Term Incentive plan.

Benefits

• Medical, dental, vision, disability, and life insurance.
• 401(k) with company match.
• Paid time off, parental leave, company holidays, and paid time off for volunteering in the community.
• Tuition assistance and industry education certificates and designations.
• Employee resource groups to connect with peers.

EEO Statement

COUNTRY Financial is committed to providing equal opportunity in all areas of employment and to maintaining a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.