Crop Claim Operations Associate

Great American Insurance Group; Lawrence (KS); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with company match

Paid time off

Paid holidays

Commuter benefits

Tuition reimbursement

Job summary

Great American Insurance Group's Crop Division is seeking a Claim Operations Associate to support its Claims department in Lawrence, KS. This on-site role requires handling clerical tasks, claims file setup, data entry, and records maintenance with occasional remote work as business needs allow.

The position emphasizes a strong clerical skill set, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Collaboration with claims staff is essential to success.

Qualifications

• High school diploma or equivalent experience.
• Generally 0 to 2 years of related experience.
• Strong clerical, data entry, and organization skills.

Responsibilities

• Provides clerical support to Claims department, including reviewing data and scanning documents.
• Sets up claims files and maintains/updates data in company systems.
• Handles mail, electronic correspondence, and general filing tasks.
• Answers phones and serves as initial on-site contact for visitors.
• Performs additional duties as assigned within clerical support.

Skills

Clerical skills

Data entry

Filing

Record keeping

Education

High school diploma or equivalent

Tools

MS Office

Document management

Job description

Be Here. Be Great.

Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

The Crop Division of Great American has been helping generations of farmers take control of their risks since 1915. The Division is also one of a select few private companies authorized by the United States Department of Agriculture Risk Management Agency (USDA RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide tremendous expertise in the specific needs of farmers and crops.

http://www.greatamericancrop.com/

Great American’s Crop Division is looking for a Claim Operations Associate to support its Claims department. This position is based out of the Lawrence, KS office. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

Essential Job Functions And Responsibilities

• Provides clerical support to Claims department:
  • Reviews data and text associated with claims files
  • Scans and indexes documents
  • May assist with and/or create general correspondence
  • May perform mail/file functions. Utilizes the company system(s) to identify the appropriate recipient of correspondence within or outside the company. Sorts and distributes mail. Maintains/purges documents according to record retention guidelines and distributes files/file systems.
• May assist Claims department:
  • Sets up claims files
  • Files correspondence and other material related to the claims records, as directed
  • Locates policies
  • Obtains coverage information from policies
  • Investigates discrepancies in the information gathered
  • Enter information into system(s)
  • Orders reports
• Updates claims files and maintains, corrects, and/or updates data using office technology.
• Prepares and maintains records, registers, and schedules.
• Performs other duties as assigned, including the following clerical support duties:
  • Answering phones
  • Initial contact for anyone entering office
  • Sort/distribute mail
  • Print & mail Underwriting Urgent forms
  • Copy and mail lockbox payments

Job Requirements

• High school diploma or equivalent experience.
• Generally, 0 to 2 years of related experience.

Business Unit

Crop

Benefits

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

• Excludes seasonal employees and interns.