Croatian-Speaking Customer Service for E-Commerce Platform - Work in Greece

Employers from Greece; United States; Remote; USD 14,000 - 21,000; Full time

Benefits offered by this job

Relocation package

Competitive pay

Performance bonus

Training provided

Health insurance

Two extra salaries

Job summary

Mercier Consultancy in Greece is seeking a Croatian-speaking Hotel Reservations Agent to join our team. You will assist Croatian-speaking customers with hotel bookings and ensure a seamless reservation experience.

The role offers paid relocation, free accommodation, and a supportive international environment. Candidates should have Croatian fluency, customer service experience, and a customer-focused attitude.

Qualifications

• Fluency in Croatian (spoken and written) required; English a plus.
• Experience in reservations, customer service, or hospitality preferred.
• Strong communication and a customer-focused attitude.
• Willingness to relocate to Greece; accommodation provided.

Responsibilities

• Provide high-quality customer support in Croatian, addressing client inquiries and resolving issues promptly.
• Manage customer complaints with professionalism to ensure satisfaction and loyalty.
• Maintain accurate records of customer interactions utilizing CRM systems.
• Collaborate effectively with team members to create a productive work atmosphere.
• Stay updated with company products and services to offer informed assistance.
• Participate in ongoing training to enhance skills and service delivery.

Skills

Croatian fluency

Customer service

Hospitality experience

Communication skills

Relocation willing

Job description

at Mercier Consultancy

Croatian Speaking Jobs In Greece - Paid Relocation And Free Accommodation

Mercier Consultancy Group is seeking a Croatian Speaking Hotel Reservations Agent to join our team in Greece. This role offers an exciting opportunity to work in a vibrant international environment with paid relocation support. You will be responsible for assisting Croatian-speaking customers with hotel bookings, providing exceptional service, and ensuring a seamless reservation experience.

Key Responsibilities

• Provide high-quality customer support in Croatian, addressing client inquiries and resolving issues promptly.
• Manage customer complaints with professionalism to ensure satisfaction and loyalty.
• Maintain accurate records of customer interactions utilizing CRM systems.
• Collaborate effectively with team members to create a productive work atmosphere.
• Stay updated with company products and services to offer informed assistance.
• Participate in ongoing training to enhance skills and service delivery.

Requirements

• Fluency in Croatian (spoken and written) is required; proficiency in English is a plus.
• Experience in reservations, customer service, or the hospitality industry is preferred.
• Excellent communication and interpersonal skills with a customer-focused attitude.
• Ability to work well under pressure and handle challenging situations.
• Willingness to relocate and work in Greece; free accommodation is provided as part of the package.
• Self-motivated and able to work independently and collaboratively within a team.

Benefits

1. Fully Paid Relocation Package
2. Competitive monthly Salary
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...