CRO Account Manager: Ecommerce Growth & Client Success

Prismfly; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Prismfly, a global ecommerce CRO agency, is seeking an Account Manager to support our CRO team. You will coordinate projects, manage client communications, and collaborate with design and development to move experiments from idea to launch.

The role requires excellent English, strong organization, attention to detail, and the ability to manage multiple priorities while building trusted client relationships.

Qualifications

• Excellent written and verbal English communication skills.
• Strong organizational and project management abilities.
• High attention to detail.
• Ability to manage multiple priorities simultaneously.
• Strong problem-solving mindset.
• Ability to work independently and take ownership of tasks.
• Experience with Shopify.
• Experience with GA4 or similar analytics platforms.
• Experience with A/B testing or experimentation programs.

Responsibilities

• Assist Senior CRO Consultants in managing client optimization programs.
• Coordinate experiment launches with design and development teams.
• Assist with experiment setup and QA.
• Help document optimization opportunities and recommendations.
• Support website enhancement and optimization initiatives.
• Coordinate cross-functional tasks between CRO, Design, and Development teams.
• Conduct competitor and industry research.
• Gather insights from analytics and user behavior tools.
• Support the creation of client presentations, recommendations, and test result summaries.

Skills

English proficiency

Organizational skills

Project management

Attention to detail

Independent worker

Communication skills

Client coordination

Analytical mindset

Tools

Shopify

GA4

A/B testing

Analytics tools

Job description

Prismfly, a global ecommerce CRO agency, is seeking an Account Manager to support our CRO team. You will coordinate projects, manage client communications, and collaborate with design and development to move experiments from idea to launch.

The role requires excellent English, strong organization, attention to detail, and the ability to manage multiple priorities while building trusted client relationships.