CRM & Vault Leader, NA Commercial Services

Veeva; Boston (MA); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva, located in Boston, Massachusetts, is looking for a CRM Leader and Manager to oversee their North America Commercial Services team. This vital role involves driving successful Vault CRM implementations while optimizing service delivery and contributing to the growth of the commercial services team.

The ideal candidate will possess over 10 years of experience, proven leadership abilities, and a strong track record of managing customer relationships. Benefits include comprehensive insurance, flexible PTO, and retirement programs.

Qualifications

• 10+ years of work experience with consistent advancement and demonstrated growth.
• Proven ability to successfully build and manage customer relationships.
• Recognized mentor with excellent communication and interpersonal skills.

Responsibilities

• Drive the success of Vault CRM implementations across North America.
• Manage a team of CRM consultants and ensure high customer satisfaction.
• Contribute directly to scaling commercial services business.

Skills

Leadership

Customer relationship management

Mentoring

Operational process management

Team building

Job description

Veeva, located in Boston, Massachusetts, is looking for a CRM Leader and Manager to oversee their North America Commercial Services team. This vital role involves driving successful Vault CRM implementations while optimizing service delivery and contributing to the growth of the commercial services team.

The ideal candidate will possess over 10 years of experience, proven leadership abilities, and a strong track record of managing customer relationships. Benefits include comprehensive insurance, flexible PTO, and retirement programs.