CRM Strategy Leader: Elevate Customer Experience
Hayward Holdings, Inc.
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Job summary
Hayward Holdings Inc. in Charlotte, NC, seeks a Sr. Manager of CRM to design and execute CRM strategy, enhance customer experience, and manage data systems.
You will partner with senior leadership to drive KPI-driven outcomes and oversee non-CRM tech solutions that interact with the CRM platform. Lead cross-functional teams across Finance, Sales, Operations, IT, Marketing, and Quality to deploy system solutions, train users, and ensure data integrity while driving continuous improvement.
Job description
Hayward Holdings Inc. in Charlotte, NC, seeks a Sr. Manager of CRM to design and execute CRM strategy, enhance customer experience, and manage data systems.
You will partner with senior leadership to drive KPI-driven outcomes and oversee non-CRM tech solutions that interact with the CRM platform. Lead cross-functional teams across Finance, Sales, Operations, IT, Marketing, and Quality to deploy system solutions, train users, and ensure data integrity while driving continuous improvement.
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