CRM Solutions Lead: Salesforce & Data Insights

Penumbra, Inc.; California (MO); On-site; USD 132,000 - 200,000; Full time

Benefits offered by this job

Generous benefits package

401(k) with employer match

Paid parental leave

Fifteen days accrued vacation per year

Paid sick time

Job summary

Penumbra, Inc. is seeking a Senior Business Systems Analyst, CRM to collaborate with various teams to enhance and optimize Salesforce and related commercial platforms. This role entails leading business analysis, supporting diverse sales capabilities, and acting as a bridge between technical teams and stakeholders. The ideal candidate will bring significant experience in business systems analysis, especially in cloud-based CRM platforms, and contribute to the improvement of workflows and solutions across the organization.

Qualifications

• 7+ years of experience as a Business Systems Analyst working with cloud-based CRM platforms.
• Strong experience with Salesforce-based CRM platforms in commercial or customer-facing environments.
• Ability to manage competing priorities and drive clarity across multiple initiatives.

Responsibilities

• Lead business analysis and solution design across Salesforce platforms.
• Support Sales capabilities including lead management and opportunity management.
• Act as a liaison between business stakeholders and technical teams.

Skills

Business analysis

Salesforce Sales Cloud

Requirements gathering

User experience design

Stakeholder management

Education

Bachelor's degree in business administration or Information Technology

Tools

Salesforce

Jira

SQL

Microsoft Office Suite

Job description

Penumbra, Inc. is seeking a Senior Business Systems Analyst, CRM to collaborate with various teams to enhance and optimize Salesforce and related commercial platforms. This role entails leading business analysis, supporting diverse sales capabilities, and acting as a bridge between technical teams and stakeholders. The ideal candidate will bring significant experience in business systems analysis, especially in cloud-based CRM platforms, and contribute to the improvement of workflows and solutions across the organization.