CRM & Salesforce QA Engineer

Virtusa; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Virtusa in New York is seeking an experienced and detail-oriented Intermediate QA Tester to join our team. The role requires 3-5 years of hands-on testing in CRM ecosystems, with a focus on Salesforce configurations, marketing automation, and campaign integrity.

You will execute end-to-end CRM tests, validate email triggers and push notifications, and assess multi-channel campaigns. Collaborate with product managers to translate complex requirements into detailed test cases and ensure high

Qualifications

• 3–5 years of hands-on testing experience in CRM systems.
• Strong knowledge of Salesforce configurations, data structures, and workflows.
• Experience testing multi-channel campaigns including email and push notifications.

Responsibilities

• Execute end-to-end CRM and Salesforce testing for campaigns.
• Validate email triggers, push notifications, and campaign flows.
• Identify defects and coordinate with developers for resolution.
• Collaborate with product managers to translate requirements into test cases.

Skills

CRM testing

Salesforce QA

Email testing

Push testing

Agile/Scrum

Tools

Salesforce Marketing Cloud

Braze

Job description

Virtusa in New York is seeking an experienced and detail-oriented Intermediate QA Tester to join our team. The role requires 3-5 years of hands-on testing in CRM ecosystems, with a focus on Salesforce configurations, marketing automation, and campaign integrity.

You will execute end-to-end CRM tests, validate email triggers and push notifications, and assess multi-channel campaigns. Collaborate with product managers to translate complex requirements into detailed test cases and ensure high