CRM Platform Owner & Enterprise Architecture Leader

Ipsen Group; Cambridge (MA); On-site; USD 145,000 - 210,000; Full time

Benefits offered by this job

401(k) with company contributions

Group medical, dental and vision coverage

Parental leave

Paid time off

Well-being allowance

Job summary

Ipsen Group is seeking a CRM Platform Owner & Enterprise Architecture Lead based in Cambridge, MA. This senior leadership position will define the multi-year CRM strategy and ensure successful platform integrations across various commercial functions.

The ideal candidate will have over 10 years of experience in CRM leadership and extensive knowledge of Salesforce or equivalent systems. The role emphasizes data governance and stakeholder engagement to drive sustainable growth and customer engagement.

Qualifications

• Overall 10+ years of experience in CRM leadership or enterprise platforms.
• 8+ years experience in Salesforce CRM product ownership or equivalent.
• Experience integrating CRM with enterprise systems.

Responsibilities

• Define the multi-year CRM strategy for the Aesthetics business.
• Lead CRM platform strategy, roadmap, and enhancements.
• Ensure CRM capabilities operate seamlessly across the ecosystem.

Skills

Salesforce

Microsoft Dynamics

CRM configuration

Data governance

Stakeholder management

Education

Bachelor's degree in relevant field

Tools

SAP

Oracle

Job description

Ipsen Group is seeking a CRM Platform Owner & Enterprise Architecture Lead based in Cambridge, MA. This senior leadership position will define the multi-year CRM strategy and ensure successful platform integrations across various commercial functions.

The ideal candidate will have over 10 years of experience in CRM leadership and extensive knowledge of Salesforce or equivalent systems. The role emphasizes data governance and stakeholder engagement to drive sustainable growth and customer engagement.