CRM Operations Specialist (HubSpot) (LATAM, Remote)

GrowthAssistant, LLC; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Fully Remote

Health Coverage

7 Paid Holidays and PTO

Job summary

GrowthAssistant is seeking a CRM Operations Specialist (HubSpot) for a telehealth platform. You will build and QA campaigns end to end in HubSpot and OneSignal, ensuring quality before deployment.

You will develop email templates, manage audience segmentation, and perform launch and peer QA, with a focus on deliverability and documentation. The role requires a technical mindset and self-sufficiency, with US business hours and remote work.

Qualifications

• Hands-on HubSpot workflows, lists, segmentation logic, and email builds.
• Working HTML/CSS for email — readable/editable code.
• Checklist-driven QA mindset with attention to detail.
• Data structure and segment logic understanding; technical degree preferred.

Responsibilities

• Build and edit email templates in HubSpot, verify rendering across devices and clients.
• Set up end-to-end campaigns in HubSpot and OneSignal from briefs.
• Create audience segments with correct inclusion/exclusion logic.
• Run pre/post-launch QA against checklists for accuracy.
• QA code and campaigns developed by others as an independent checker.
• Manage send-volume spikes to protect deliverability.
• Maintain campaign documentation and QA checklists.

Skills

HubSpot experience

HTML/CSS proficiency

QA rigor

Technical mindset

Self-sufficiency

Adaptability

US business hours

Education

Technical degree preferred

Tools

Litmus

SQL

Job description

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

We're hiring a CRM Operations Specialist (HubSpot) for a telehealth platform connecting patients with healthcare providers — building and QA'ing campaigns end to end in HubSpot and OneSignal, and serving as an independent check on quality before anything ships.

What Your Day-to-Day Will Look Like

• Email Template Development: Build and edit email templates in HubSpot, including hands-on HTML work — verify rendering across devices, email clients, and light/dark modes, and recommend adjustments before anything sends.
• Campaign Setup: Set up campaigns end to end in HubSpot and OneSignal — journeys, canvases, triggered sends, and workflows — from an approved brief.
• Audience Segmentation: Build audience segments with correct inclusion/exclusion logic, grounded in the HubSpot data schema and properties.
• Launch QA: Run pre-launch QA against the campaign launch checklist and post-launch checks to confirm every send behaves exactly as expected.
• Peer QA: QA code and campaign setups built by other team members — an independent set of checks and balances before anything ships.
• Deliverability Management: Manage send-volume spikes by allocating sends across multiple days to protect IP reputation and deliverability.
• Documentation: Keep campaign documentation, naming conventions, and QA checklists current.

What You Bring

• HubSpot Experience: Hands-on HubSpot experience — workflows, lists, segmentation logic, and email builds.
• HTML/CSS Proficiency: Working HTML/CSS for email — comfortable reading and editing code, not just drag-and-drop editors.
• QA Rigor: A meticulous, checklist-driven approach to QA — someone who genuinely enjoys being in the details.
• Technical Mindset: A solid grasp of data structure and segment logic (technical degree preferred).
• Self-Sufficiency: A self-starter with strong troubleshooting instincts — researches their own answers first, digs into unfamiliar tools or issues, and comes back with findings and a recommendation rather than just a question.
• Adaptability: Ability to take on less-defined, ad-hoc tasks.
• Schedule: Able to work US business hours.

Bonus Points if:

• You have experience with email QA tooling such as Litmus.
• You have basic SQL skills for audience pulls and data checks.
• You have healthcare experience and HIPAA familiarity.
• You have prior work in a regulated or compliance-heavy environment.

What We Offer

At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again
• Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service
• Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year
• Family First: Parental leave after 1 year of service

We offer additional incentives for go-getters and proven performers!

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

Your Application Roadmap

You've applied, now let's get to work. Here's the play-by-play:

• Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
• Step 2 Recruiter Interview: If we believe we have a great client match, we'll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
• Step 3 Online Assessment: This is your chance to shine! You'll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
• Step 4 Match Interview: You'll meet with one of our Senior Leaders for a deep-dive validation to ensure we're matching you with the right opportunity. This is your moment to bring your A-game and really shine — it's the final step for many of our roles!

Depending on the client, there are sometimes 2 additional steps:

• Step 5 15-min Prep Call: We've got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you're 100% ready.
• Step 6 Client Interview: You'll meet the client to discuss how you'll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression!

Join our 100% remote global team today, and grow with GrowthAssistant!

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.