CRM Operations Specialist - Fully Remote | Upto $120/hr

mercor; San Francisco (CA); Hybrid; CAD 326,450,000 - 489,675,000; Full time

Job summary

Mercor connects elite creative and technical talent with leading AI research labs. We seek a Data quality / CRM operations contractor to evaluate AI-generated artifacts, identify quality issues, and provide structured feedback to improve model outputs.

Remote role offering flexible hours. Five+ years in data quality/CRM operations and fluent English are required; an Advanced degree is preferred. You will work independently to meet deadlines and help enhance AI model performance.

Qualifications

• 5+ years of relevant professional experience in Data quality / CRM operations.
• Native or professional fluency in English.
• Advanced degree (Master's or higher) from a reputable institution.

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI model outputs.
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and enhance AI model performance.

Skills

Data quality

CRM operations

English fluency

Education

Master's degree or higher

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Data quality / CRM operations
Evaluator Type: Contract
Compensation: $80–$120/hour
Location: Remote

Role Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI model outputs .
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and enhance AI model performance .

Qualifications

Must-Have

• 5+ years of relevant professional experience in Data quality / CRM operations .
• Native or professional fluency in English .

Preferred

• Advanced degree (Master's or higher) from a reputable institution.