CRM Marketing Intern: Drive Subscriber Engagement

Dow Jones & Co.; New York (NY); On-site; USD 25,000 - 36,000; Part time

Job summary

Dow Jones offers a Summer 2027 CRM Internship in New York City, designed to provide real-world exposure to lifecycle marketing campaigns and customer journeys. You will work within the Engagement & Retention Marketing team, learning to leverage CRM tools and data to support subscriber engagement and retention.

The role requires you to be on-site in NYC (3 days a week) and to participate in cross-functional collaboration with multiple teams.

Qualifications

• Pursuing undergraduate or graduate degree in Marketing, Communications, Business.
• Highly organized and detail-oriented with strong time management.
• Ability to balance multiple projects with competing deadlines.
• Ability to derive insights from campaign reports and make data-informed decisions.
• Strong collaboration, interpersonal, verbal and written communication, problem solving, and presentation skills.
• Familiarity with multi-channel CRM tools (e.g., Braze) and marketing automation.

Responsibilities

• Assist with marketing tactics and strategies for engaging and retaining subscribers.
• Support creation, production, and delivery of marketing materials with internal departments.
• Gain hands-on experience in CRM tools to build multi-channel subscriber journeys and experiments.
• Collect, analyze and share campaign insights in an organized manner.
• Communicate effectively in team and cross-functional meetings.
• Test, QA and validate consumer-facing assets for expanding CRM programs.

Job description

Dow Jones offers a Summer 2027 CRM Internship in New York City, designed to provide real-world exposure to lifecycle marketing campaigns and customer journeys. You will work within the Engagement & Retention Marketing team, learning to leverage CRM tools and data to support subscriber engagement and retention.

The role requires you to be on-site in NYC (3 days a week) and to participate in cross-functional collaboration with multiple teams.