Summer 2027 Internship Program – CRM Intern

Dow Jones; New York (NY); Vor Ort; USD 25.000 - 34.000; Vollzeit

Zusammenfassung

Dow Jones is seeking a CRM Intern in New York City for a 10-week summer program. You’ll assist with marketing tactics to engage subscribers and learn CRM tools, including Braze, to build multi-channel journeys.

The internship includes mentorship and exposure to cross-functional teams, with full-time in-office presence in NYC. You will analyze campaign performance, collaborate across departments, and contribute to customer-centric marketing initiatives within the Engagement & Retention Marketing

Qualifikationen

• Pursuing undergraduate or graduate degree in Marketing, Communications, Business, or related field.
• Demonstrated ability to balance multiple projects with deadlines.
• Familiarity with multi-channel CRM tools and marketing automation.

Aufgaben

• Assist with marketing tactics to engage and retain subscribers.
• Develop CRM-driven multi-channel journeys and campaigns.
• Collect, analyze and share campaign insights clearly.

Kenntnisse

CRM marketing

Data analysis

Multi-channel campaigns

Cross-functional collaboration

Strong communication

Ausbildung

Undergrad/Grad in Marketing/Comm/Business

Tools

Braze

Marketing automation

CRM tools

Jobbeschreibung

Job Description

Summer 2027 Internship – CRM Intern Application Deadline: November 13, 2026 AMER Internship Dates: June 7, 2027 – August 13, 2027 (You must be available to work full-time, in-office during this period.) About Our Internship Program: Dow Jones Internship Program is a 10-week summer experience designed to give students real exposure to how . Our interns work on meaningful projects alongside our teams, gaining hands‑on skills that make an impact on the business. We believe the best way to learn is by doing — that’s why you’ll be paired with a mentor, connected with senior leaders, and included in professional development sessions. You’ll also join a diverse global intern community, sharing experiences and building networks that last beyond the program. Our goal is to provide a supportive, engaging, and fun environment where your work feels valued and your growth comes first. At Dow Jones, you’ll have the chance to start your career in an environment where collaboration, trust, and impact come first.

About Our Internship Program

Dow Jones Internship Program is a 10-week summer experience designed to give students real exposure to how . Our interns work on meaningful projects alongside our teams, gaining hands‑on skills that make an impact on the business. We believe the best way to learn is by doing — that’s why you’ll be paired with a mentor, connected with senior leaders, and included in professional development sessions. You’ll also join a diverse global intern community, sharing experiences and building networks that last beyond the program. Our goal is to provide a supportive, engaging, and fun environment where your work feels valued and your growth comes first.

About the Role

The CRM Intern assists with marketing initiatives aimed at driving subscriber engagement and retention. You will learn to leverage marketing technology, marketing channels, and customer data to support lifecycle marketing campaigns and customer‑centric journeys. Role based in New York City, NY. Must work from the NYC office 3x a week (Tuesday through Thursday). This internship is embedded within the Engagement & Retention Marketing team and provides cross‑functional exposure to teams across the organization (Subscriber Revenue, Retention, Marketing Operations, Brand Marketing, Product, etc.).

You Will

Assist with marketing tactics and strategies for engaging and retaining subscribers. Support the creation, production, and delivery of marketing materials by collaborating with internal departments, drafting creative briefs, and tracking internal approvals. Gain hands‑on experience in CRM tools to help build multi‑channel subscriber journeys and experiments. Collect, analyze and share insights regarding campaign performance in an organized and clear manner. Communicate effectively in team and cross‑functional meetings. Test, QA and validate consumer‑facing assets required for the expanding CRM programs and GTM initiatives. Run competitor analysis on subscriber journey best practices, and growing technologies in the customer engagement space. Develop and share new, original ideas to support creativity and innovation within the team. Exercise a thorough knowledge of Dow Jones brands and the news media industry.

You Have

Currently pursuing an undergraduate or graduate degree in Marketing, Communications, Business, or a related field. Highly organized and detail-oriented, with proven time management skills. A demonstrated ability to balance multiple projects with competing deadlines and levels of priority. An ability to derive insights from campaign reports, and make data-informed decisions. The ability to recognize problems before they arise, and proactively develop and recommend solutions. Outstanding cross-group collaboration, interpersonal, verbal and written communication, problem solving, and presentation skills are required. Familiarity with or strong interest in multi‑channel CRM tools (e.g., Braze) and marketing automation.

Program Eligibility

Enrollment in a 4-year undergraduate degree program Graduating in Dec 2027 – July 2029 (U.S.) Does not require sponsorship for employment visa status (now or in the future) in the country where applying.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put “Reasonable Accommodation” in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area

Dow Jones - Marketing

Job Category

Administration, Facilities & Secretarial

Union Status

Non-Union role

Base Pay Range

-

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.