CRM Manager - Remote

INDI Staffing Services; United States; Remote; USD 60,000 - 75,000; Full time

Job summary

A leading staffing company is seeking a CRM Manager to drive customer relationship strategies and enhance engagement through data-driven approaches. Ideal candidates will possess expertise in growth hacking and marketing automation tools, with a focus on optimizing customer retention and revenue growth.

Qualifications

• 5+ years of experience in CRM management.
• Strong understanding of growth marketing.
• Expertise in CRM platforms and marketing automation.

Responsibilities

• Develop innovative CRM strategies to enhance engagement.
• Lead initiatives to optimize conversion rates and retention.
• Analyze customer data for personalized marketing campaigns.

Skills

Growth hacking methodologies

Data-driven marketing

Customer segmentation

Decision making

Tools

CRM platforms

Marketing automation tools

Job description

The CRM Manager position focuses on developing and implementing customer relationship management strategies with growth hacking expertise. This role combines data-driven marketing approaches with technical knowledge to optimize customer engagement, retention, and revenue growth while driving innovative CRM initiatives.

Key responsibilities:

- Developing and implementing innovative CRM strategies that enhance customer engagement and drive growth.

- Leading growth hacking initiatives to optimize conversion rates, customer retention, and lifetime value.

- Analyzing customer data to identify trends, segments, and opportunities for personalized marketing campaigns.

- Designing and executing marketing automation workflows that nurture leads and customers through their journey.

- Collaborating with cross-functional teams to align CRM strategies with broader business objectives.

- Monitoring and reporting on key performance metrics, providing actionable insights to leadership.

Requirements:

- Experience: 5+ years of experience in CRM management with a focus on growth marketing.

- Growth Expertise: Strong understanding of growth hacking methodologies and data-driven marketing approaches.

- Technical Knowledge: Expertise in CRM platforms and marketing automation tools.

- Segmentation Skills: Experience in designing and implementing customer segmentation and personalization strategies.

- Decision Making: Demonstrated ability to make informed technical decisions and apply the best approach for each use case.

- Customer Lifecycle: Knowledge of customer lifecycle management and retention strategies.

- Location: Must be based in the United States.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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