CRM Manager (Fully Remote)

Bondora Group; United States; A distancia; USD 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

5 weeks vacation

Private healthcare

Share options

Descripción de la vacante

Bondora is seeking a CRM Manager based in the United States to design and execute customer journeys across the lending lifecycle, using Braze and data to optimize onboarding, loan origination, and repayment processes.

You will report to the Head of CRM & Customer Value, owning lifecycle programs and working with rich customer and loan data to drive revenue growth in a fast-growing fintech.

Formación

• 5+ years in CRM or lifecycle marketing.
• Expert in Braze with SQL skills and testing using holdout groups.
• Fintech or lending experience preferred.

Responsabilidades

• Build and run customer journeys from first application through repeat loans and repayment events.
• Work in Braze with rich loan and customer data.
• Collaborate with Head of CRM & Customer Value and report on performance.

Conocimientos

Braze

SQL

Holdout testing

CRM experience

Descripción del empleo

• You'll build and run customer journeys that guide Bondora's customers from first application through repeat loans and payment difficulty.
• You'll be one of three CRM Managers reporting to the Head of CRM & Customer Value, working in Braze with rich customer and loan data.

What would ensure success:

• You have 5+ years of hands-on CRM or lifecycle marketing experience, ideally in lending or fintech.
• You are an expert in Braze or similar platforms, with SQL skills and a habit of testing with holdout groups.

What to expect at Bondora:

• A competitive salary with a generous benefits package including 5 weeks of vacation, private healthcare, and share options.
• A fast-growing environment with endless opportunities to develop your skills and directly impact revenue growth.

Bondora is a fintech that makes finance easy, transparent, and accessible, helping over 700,000 customers across Europe borrow and invest through digital products. Founded in 2008, the company is growing rapidly and pursuing a banking license to expand its lending across more EU countries.