CRM Manager – Dynamics 365 for Nonprofit NYC Onsite

Solomon Page; New York (NY); On-site; USD 55,000 - 59,000; Full time

Benefits offered by this job

Medical

Dental

401(k)

Direct deposit

Commuter benefits

Job summary

Solomon Page is seeking a freelance CRM Manager in New York City to support a nonprofit Development team. You will manage Microsoft Dynamics 365, optimize donor data, and enable reporting and communications for fundraising initiatives. This is an onsite, ongoing contract with potential for conversion.

You will partner with Development stakeholders to improve processes, data quality, and insights, while crafting donor communications and maintaining CRM procedures.

Qualifications

• 3–5 years of CRM/database management experience in nonprofit/fundraising.
• Deep hands-on experience with Microsoft Dynamics 365.
• Strong nonprofit development and donor management knowledge.
• Experience creating reports, dashboards, analytics for insights.
• Skilled in email communications, segmentation, and scheduling.
• Excellent data quality and documentation skills.

Responsibilities

• Manage and maintain Microsoft Dynamics 365 for Development and donor activities.
• Serve as CRM SME; advise on usage and best practices.
• Improve workflows and data accuracy.
• Develop reports, dashboards, and data views to support fundraising.
• Craft and schedule donor communications.
• Maintain CRM procedures and Development processes.
• Support data imports, exports, segmentation, and hygiene.
• Collaborate with stakeholders to resolve CRM issues.
• Ensure consistent data-entry standards and data integrity.

Skills

CRM management

Data quality

Reporting analytics

Stakeholder collaboration

Dynamics 365

Tools

Microsoft Dynamics 365

Job description

Solomon Page is seeking a freelance CRM Manager in New York City to support a nonprofit Development team. You will manage Microsoft Dynamics 365, optimize donor data, and enable reporting and communications for fundraising initiatives. This is an onsite, ongoing contract with potential for conversion.

You will partner with Development stakeholders to improve processes, data quality, and insights, while crafting donor communications and maintaining CRM procedures.