CRM & Lifecycle Marketing Coordinator - Contractor

Lunar Solar Group; United States; Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401K with company match

Generous PTO and holidays

Birthday day off

Career growth & mentorship

Job summary

Lunar Solar Group is seeking a detail-oriented CRM & Lifecycle Marketing Coordinator for maternity leave coverage (Aug 2026–Dec 2026). You’ll manage email and SMS programs across client accounts, from briefing to QA and performance reporting, using Klaviyo and other ESPs.

With 2+ years in CRM/lifecycle marketing, you’ll partner with cross-functional teams to optimize campaigns, analyze data, and deliver flawless execution.

Qualifications

• 2+ years CRM/lifecycle marketing experience.
• Familiarity with Klaviyo or similar ESP preferred.
• Agency experience is a plus.
• Strong attention to detail and track record of achievement.
• Excellent written and verbal communication skills.
• Creative problem-solving and resourcefulness.
• Ability to prioritize tasks across multiple accounts.
• Experience working in cross-functional teams.

Responsibilities

• Write and traffic email/SMS briefs with internal teams and clients to keep content moving.
• Build, QA, and deploy campaigns and flows in Klaviyo and other ESPs with personalization.
• Troubleshoot rendering and linking issues for flawless delivery.
• Pull and analyze CRM performance data weekly, monthly, quarterly.
• Monitor triggers, segments, and integrations; flag anomalies with data.
• Own task management in the PM system and keep content up to date.
• Maintain organized client files and shared resources.
• Build strong client relationships and share CRM best practices.

Skills

CRM/Lifecycle

Klaviyo

Agency experience

Attention to detail

Communication

Problem solving

Task prioritization

Collaboration

Tools

Klaviyo

Job description

About Lunar Solar Group:

Lunar Solar Group is a high-impact advertising agency that collaborates with consumer-focused brands to identify growth opportunities and implement disruptive marketing strategies. We combine digital marketing expertise and a suite of creative services to help brands scale. As a globally recognized growth consultancy, technology studio, and full-service digital marketing agency, we solve complex growth challenges and build brands through proprietary technology, innovative strategy, channel expertise, and flawless execution. Lunar has built a track record of excellence across various verticals, including durable goods, consumer packaged goods, and SaaS. While highlighting potential growth opportunities for clients, Lunar itself continues to expand rapidly.

Our Culture

We're a fast-moving, highly collaborative team of senior strategists, creatives, and technologists who push the boundaries of what performance creative can achieve. We value ownership, rigor, curiosity, and the confidence to challenge assumptions—with data.

Working at Lunar means operating at a high bar. We celebrate wins, learn quickly from failures, and invest deeply in our people. Whether remote or hybrid, our team shows up as thoughtful partners to one another and trusted advisors to our clients.

Job Title: CRM & Lifecycle Marketing Coordinator - Maternity Leave Coverage (Enkore Department)

Reporting To: Creative Director of Enkore

Duration: August, 2026 - December, 2026 ( 4-5 month duration) - 40 hrs per week

Who We Are Looking For

Are you a detail-oriented CRM practitioner who takes pride in flawless execution? Are you energized by seeing your work drive real results for clients? Do you want to build on your existing CRM foundation while deepening your expertise in email, SMS, and lifecycle marketing? If so, let's talk. As a CRM & Lifecycle Marketing Coordinator, you'll support the strategy and execution of email and SMS programs across a portfolio of client accounts, owning campaign briefing, production, QA, and performance reporting.

Core Responsibilities

• Write and traffic email and SMS briefs, coordinating with internal teams and clients to keep copy, creative, and feedback moving on schedule.
• Build, QA, and deploy campaigns and flows within Klaviyo and other ESPs, implementing dynamic content and personalization as outlined in the brief.
• Troubleshoot rendering, linking, and compatibility issues to ensure flawless delivery across devices and platforms.
• Pull and analyze CRM performance data on a weekly, monthly, and quarterly cadence, tracking KPIs like deliverability, open rate, click rate, conversion rate, and unsubscribe trends.
• Monitor flows and campaigns to confirm triggers, segments, and integrations are functioning correctly, flagging anomalies with supporting data.
• Own task management within the PM system, keeping dates and content current and flagging any items that fall behind schedule.
• Maintain organized client files and shared resources in the Lunar G-Drive.
• Build strong working relationships with client stakeholders and become a go-to resource on CRM best practices and platform capabilities.

Requirements

• 2+ years of CRM/lifecycle marketing experience or a related field.
• Familiarity with Klaviyo or a comparable ESP preferred.
• Agency experience is a plus.
• A track record of achievement and strong attention to detail.
• Excellent written and verbal communication skills.
• Resourcefulness and creative problem-solving abilities.
• Ability to prioritize tasks and manage multiple accounts to meet deadlines.
• Experience working in collaborative, cross-functional teams.

Top Reasons You'll Love It Here:

• Accelerated career growth and leadership opportunities.
• Direct mentorship and collaboration with senior leaders across departments.
• A talented, supportive, and passionate team that loves what we do.
• Competitive benefits including 100% paid Medical, Dental, Vision, STD, LTD, and Life insurance.
• 401K with company match.
• Generous PTO and holidays, plus a day off during your birthday week!