CRM Growth & Automation Strategist

Jenzabar; United States; On-site; USD 70,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Parental Leave

Paid Holidays

Short Term Disability

Long Term Disability

401K

Educational Assistance

Job summary

Jenzabar seeks a CRM Strategist to guide digital marketing through CRM platforms, implement new features, and train users. The role requires analyzing business needs, coordinating with stakeholders, and driving adoption across departments.

The candidate will manage platform maintenance, optimize campaigns, and promote data-driven decisions with AI-assisted insights while ensuring privacy and responsible use.

Qualifications

• 4+ years of relevant professional experience required.
• Bachelor’s Degree in relevant field.
• In-depth understanding of Salesforce, Slate or Element451 CRM systems.
• Strategic thinking and problem solving with the ability to thrive in a fast-paced environment.
• Strong stakeholder management and communication.
• Presentation skills with a high degree of comfort with both large and small audiences.
• Strong organizational skills and adaptability to changing priorities.
• Proven self-motivation and ability to learn quickly.

Responsibilities

• Support cross-departmental initiatives by serving as a subject matter expert across the organization, providing consultation and best practices for various CRM systems
• Work with clients to analyze business requirements and workflows for their student marketing initiatives
• Lead CRM platform maintenance, troubleshoot issues, create user training materials, and communicate updates
• Identify and recommend areas within the CRM that can be improved via automation and third-party tools
• Support, actively promote, and demonstrate superior customer service in accordance with department and company standards and programs
• Implement innovative business and CRM trends to ensure campaign success
• Communicate insights, learnings and actionable recommendations to stakeholders at all levels across the organization in an effective way
• Help ensure information is integrated across marketing campaigns, optimized for specific delivery channels
• Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate.

Skills

CRM strategy

Stakeholder mgmt

Presentation skills

Agile experience

Communication

Data analysis

Attention to detail

Collaboration

Education

Bachelor's degree in relevant field

Tools

Salesforce

Slate

Element451

Job description

Jenzabar seeks a CRM Strategist to guide digital marketing through CRM platforms, implement new features, and train users. The role requires analyzing business needs, coordinating with stakeholders, and driving adoption across departments.

The candidate will manage platform maintenance, optimize campaigns, and promote data-driven decisions with AI-assisted insights while ensuring privacy and responsible use.