CRM & Donor Data Coordinator — Nonprofit Impact

Oklahoma Educational Television Authority (OETA); Oklahoma City (OK); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Retirement plan

Job summary

Oklahoma Educational Television Authority (OETA) in Oklahoma City is seeking a Development Coordinator responsible for data integrity, CRM management, and donor relations. The role reports to the Director of Development and collaborates with the Finance and Development teams to ensure accurate data and timely gift processing.

The ideal candidate has 2+ years in nonprofit settings, strong data literacy, and CRM experience.

Qualifications

• At least 2 years working for a non-profit organization or in a similar role.
• Extremely high attention to detail.
• Experience with a CRM database such as Allegiance Fundraising, Raiser’s Edge, Salesforce, Tessitura; training provided.
• Good customer service skills and patience for troubleshooting donor needs.
• Proficiency in MS Office applications.
• Must be able to sit at a computer/desk for long hours.
• Must be able to analyze large datasets and identify anomalies in donor/gift processing lifecycle.
• Knowledge of OETA, public television, or public media desired.
• Must be a team player and possess some level of agility.

Responsibilities

• Import/export data from various sources including manual and batch entry.
• Review reports for accurate reconciliation with the Finance Department.
• Maintain database integrity and quality, including data auditing.
• Identify, mine and analyze prospects for initiatives.
• Maintain and update donor records and other data as needed.
• Cultivate donor relationships by managing communications and resolving inquiries.
• Maintain primary contact with contract agencies as assigned.
• Assist with gift processing and acknowledgements.
• Assist the development team as needed.
• Perform other duties as assigned.

Skills

Data analysis

Attention to detail

Customer service

Team player

Tools

Allegiance Fundraising

Raiser’s Edge

Salesforce

Tessitura

MS Office

Job description

Oklahoma Educational Television Authority (OETA) in Oklahoma City is seeking a Development Coordinator responsible for data integrity, CRM management, and donor relations. The role reports to the Director of Development and collaborates with the Finance and Development teams to ensure accurate data and timely gift processing.

The ideal candidate has 2+ years in nonprofit settings, strong data literacy, and CRM experience.